Being a landlord- ****ed off with it

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I rent a house out to a couple of european decent (polish).

I worked my absolute nuts off getting the house together. The previous owners lived with no central heating, an old copper boiler, everything was in a horrible state. I sunk about 30 grand into the place, everything is new, new carpet, walls, central heating, insulation everywhere. The masionnete gets me about £600 a month, the flat gets me about £400 (all one property). So peanuts really. First time I've been a landlord, and the first tenancy agreement is comming to the end, the tenants finding excuses not to pay already. They kicked up fuss about stupid things at the start, she (it's a couple) couldn't turn the oven on, so I had my mate have to go round and turn it on for her. There was the case of the ''sticky door'', the fire strip on the door prevented it from shutting smoothly enough for her, I'm not taking it out due to fire regs. He wanted to use the outside shed for storing his tools, not part of the tenancy agreement, I went down and cleared it out for him for no additional charge, took my all day, covered in filth.

Makes me feel like why do I bother at all. If this it's how it is, no appreciation of the work I put in for them, just picking over a few quid here and there, **** sake it's a brand spanking new masionnete for £600 a month. Don't think I'm cut out for this as I lose my rag too quickly. I feel like the only choice I have is to start treating them like dirt, because being nice gets me nowhere obviously.
 
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£600 a month? You'd pick it up if you dropped it.
 
It's a soul crushing situation to have an ungrateful tenant. Some people do not appreciate what you have laid out (not only in terms of capital but what I call personal capital - graft, blood, sweat and tears) in order to put them in a property.

These people seem to feel that the world owes them a favour and they can do as they please with no repercussions.

Maybe a letter, partly to cover your back in case things turn nasty, might be in order?

You could explain exactly what you have done to get them where they are now, ie the cost and effort, explain how you went out of your way (when you had no obligation to) to clear the shed so they could use it (presumably at no extra cost?), mention all the call-outs you (or others on your behalf) have attended like the oven and especially the door, mentioning that you did not remove it for their safety and in order to comply with building regulations.

Give all of this to them in black and white, by a signed for delivery service. It's not a sob story, it will help if the situation goes belly-up and you end up in a legal wrangle over the property (God forbid).

Anyone reading the letter will be able to see exactly what you have done as a Landlord (in setting up the property and responding to their maintenance calls) as well as going out of your way to assist with things like the outbuilding and weigh this up with what the tenants have (or have not) done.

If the tenancy agreement is coming to an end, try and find a decent tenant (I know it's easier said than done, but there are good ones out there) and get shot of the troublemakers.
 
Use a reputable letting agency. We did that for the past 13 years to get an income from my late mother's house. The agency vetted them properly and we had no problems with any of the tenants other than a couple of very minor ones which the agency cleared up. Paying a percentage of the rent to the agency was well worth it. A bit less income but no hassles to cope with. We sold it to the last tenants.
 
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SS gives some excellent advice about putting all the details in writing.

Personally, I'd never want the hassle of renting out property. Some friends of ours inherited two houses when both of their parents died (not concurrently!) and decided to rent them out. They actually inherited a load of trouble, especially with one tenant who refused to pay because 'she couldn't afford it', supported by all sorts of lame excuses, despite the fact that the council subsidised her rent payments because she was on benefits. Eventually, it went to court and she was kicked out, but it cost them a lot to put right the inevitable damage and lack of cleaning, etc., to say nothing of the heartache and mental anguish involved. I told them that if it was me, I'd have sold the properties, but they are still renting, to apparently decent tenants - for the time being!
 
Too ****ed off to talk about this today, I sent a heavy e-mail to the tenant this morning and sort of regret it now. Will post again soon.
 
It's all a gamble, with your ambition (or greed) driving it.
Poor investment returns make letting property more attractive nowadays.
Continue as a landlord, gaining (10%? p.a.) on the capital value, AND getting a rental income, or
Sell up, and bank the lot at sod-all return?
Sorry to hear you've landed unlucky with some scutters.
 
Use a reputable letting agency. We did that for the past 13 years to get an income from my late mother's house. The agency vetted them properly and we had no problems with any of the tenants other than a couple of very minor ones which the agency cleared up. Paying a percentage of the rent to the agency was well worth it. A bit less income but no hassles to cope with. We sold it to the last tenants.
That's what I prefer. It puts an impersonal and impartial third party between you and the tenants. They're pretty careful about who they let to as well. The downside is you have to pay them of course.
I've spoken to several people who let property in the past, and they all seem to agree that it doesn't pay to become to over friendly with tenants, but to keep it pleasant but businesslike.
As already said keep copies of any correspondence, diary of telephone conversations etc.
 
£600 a month in London is cheap. Kick them out and get someone else. Might be worth using a self employed letting agent who will look after any so called repairs and keep you out of the hassle.
 
£600 a month in London is cheap. Kick them out and get someone else. Might be worth using a self employed letting agent who will look after any so called repairs and keep you out of the hassle.
That's dirt cheap for London - relatives of mine pay more in Eastbourne !
 
Sell it and you'll likely get no more than 2% return pa. Suck it up and maybe stop whining and count yourself lucky you're in a financially enviable position, you just need to chill out keep on the good side of them without pandering to them either.
 
Was getting £800 for a 2 bed in Dartford, Hungarian couple, kept the place spotless.
 
Some people do not appreciate what you have laid out (not only in terms of capital but what I call personal capital - graft, blood, sweat and tears) in order to put them in a property.

Nonsense. Putting them in a property??? Let's not pretend this is all about putting saintly efforts into housing poor, homeless unfortunates ! Is it f*ck. It's business, profit, so let's call it what it is.
 
Some people do not appreciate what you have laid out (not only in terms of capital but what I call personal capital - graft, blood, sweat and tears) in order to put them in a property.

Nonsense. Putting them in a property??? Let's not pretend this is all about putting saintly efforts into housing poor, homeless unfortunates ! Is it f*ck. It's business, profit, so let's call it what it is.
You really do enjoy antagonising people don't you Mr. Bean?
 
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