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I turned it off under the kitchen sink and turned on all the cold water taps until nothing came out so don't know if that was enough to empty the hot water tank. I have now tried pushing cold water through the hot water tap but it still isn't working.

Thanks, i'm a female and don't know what either are! can you explain??

Help! I turned off my cold water supply to look at my shower, it is now back on and my cold water is running fine, sas is my heating, but no water is coming out off my hot water taps. Any ideas?