Anglian Windows disaster

[crank39]

Whats done is done but what ever possesed you to go with anglian?

Its infested with ex coldseal fitters and look what happened there

Coz they are on the tv.

Bet you didn't think they where going to do that.... Did you?

Thats Everest!

Ah.. Is it the one on the horse?

Thats the one.........Go ged em cowboy......YEE HAA!!!

Unfortunately, the one with the horse, is not Everest. It is Anglian Home Improvements which has the horse and knight.

Many Thanks,

Anglian.

Correct.......which is exactly what xr4x4 meant after i pointed out to him that 'Bet you didn't think they where going to do that.... Did you?' belonged everest

We both know what we meant.

 

[Herro]

Anglian fitted houseful of windows - rain poured through when first rained. Still leaking water and air everywhere = cold house max 20 degrees in winter with boiler on full.

RAIN

• Herro
• 19 Jun 2012
• 1

Rain pouring in

Repair team did less than a third of items on small list, created more problems with cement too high on sills so water into cavity.

Window sill

• Herro
• 19 Jun 2012
• 1

Smashed all along during fitting of window

Window sill

• Herro
• 19 Jun 2012
• 1

'Repaired' - cement too high so no drainage except into cavity

Window sill

• Herro
• 19 Jun 2012
• 1

'repaired' - shows crack in cement + gap between cement and plastic = water into cavity

More than 2 YEARS later... Anglian fobbing customer off... despite survey reports which also say windows have been made too small and filled with plastic extensions. Plastic trims not sealed so leaking air,

Plastic trim

• Herro
• 19 Jun 2012
• 1

Not sealed, not fitted, sealant changed colour, therefore can see wavy line where it has been put

Gap above window

• Herro
• 19 Jun 2012
• 1

Daylight showing through

when lifted daylight can be seen from outside, sealant is wrong type so attracts dirt and can't be cleaned so looks like derelict building,

Sealant

• Herro
• 19 Jun 2012
• 1

Sealant can't be cleaned. Mitre joint on wooden sill broken & 'repaired'

huge gaps now found around windows- you can put your hand through,

Gap above window

• Herro
• 19 Jun 2012
• 1

2 pencils can easily fit in

Gap above window

• Herro
• 19 Jun 2012
• 1

Hand can fit through

Window being fitted

• Herro
• 19 Jun 2012
• 1

Gap all along top

thin plastic covering 30mm cavity so NO insulation.

Cavity space

• Herro
• 19 Jun 2012
• 1

Cold air pours through

Defeats the purpose of double glazing and is worse than the old windows.
No privacy as Anglian have added so much extra plastic to cover the problems that blinds and nets can't be returned so main curtains have to be closed all day.
It feels like the house is destroyed, problems have gone on and on and on and on. If this were in their glossy brochures they would be out of business. 10 year guarantee is worth nothing as this is a rogue trader job by a certified national company. Bay has dropped - cracking walls of upstairs room and ceiling and walls of downstairs room.

Untitled

• Herro
• 19 Jun 2012
• 1

'making good'

• Herro
• 19 Jun 2012
• 1

Sealant used to fill the corner they broke - left all bumpy

Cornice cracked

• Herro
• 19 Jun 2012
• 1

as bay has dropped

Rounded bay corners

• Herro
• 19 Jun 2012
• 1

on square bay.

and ROUND bay poles put on SQUARE bay - destroying symmetry with neighbouring houses.

 

[merlin50]

look on the bright side you could have used Everest

 

[Herro]

I would like to know who can help with this.

Glass & Glazing Fed only send your correspondence to Anglian, Insurance and solicitors take for ever to do nothing, British Board of Agrement who provide their certificates just leave it to Anglian, despite their inspector failing the installation on non compliance with building regulations, Trading Standards don't deal with the public any more, just refer you to Consumer Direct call centre so you can write some letters and DIY.

Is it any wonder all these Rogue Trader programmes on TV have no shortage of victims. The BBA said all the various certificates don't cover bay windows anyway and they don't know of any organisation who do. So how is it that the homeowner has to have a FENSA registered company - who will give you a FENSA certificate for a rogue trader job??? Is there nobody that regulates this???