Hi, we have had this problem twice now with our (internal) front door so am wondering if there is anything else we can try?
It is a uPVC door, with an Avocet strip lock (9235, 4-hook/roller) - the type where you have to push the handle up vertically before turning the key to lock it.
Twice now, when the door was being locked, the key has become stuck (in the unlocked position) so it was impossible to turn or remove the key. So the door was unlocked and could be opened, but could not be locked, and the key was stuck fast.
We tried WD40, lots of wiggling, pushing in the bit round the key while pulling the key, etc etc but nothing helped. Eventually had to call a locksmith, who took it all apart, had to snap the cylinder to get it out, but couldn't find the reason for the problem so could only replace the cylinder with a new one. This obviously didn't help though, as we then had the same problem a month or two later with the new cylinder. He could only suggest if it happens again replacing the whole lock.
I am hoping it won't happen again, but if it does, is there anything else we can try before having to pay ££ for a new strip? Has anyone else had this problem before?
Thank you!
It is a uPVC door, with an Avocet strip lock (9235, 4-hook/roller) - the type where you have to push the handle up vertically before turning the key to lock it.
Twice now, when the door was being locked, the key has become stuck (in the unlocked position) so it was impossible to turn or remove the key. So the door was unlocked and could be opened, but could not be locked, and the key was stuck fast.
We tried WD40, lots of wiggling, pushing in the bit round the key while pulling the key, etc etc but nothing helped. Eventually had to call a locksmith, who took it all apart, had to snap the cylinder to get it out, but couldn't find the reason for the problem so could only replace the cylinder with a new one. This obviously didn't help though, as we then had the same problem a month or two later with the new cylinder. He could only suggest if it happens again replacing the whole lock.
I am hoping it won't happen again, but if it does, is there anything else we can try before having to pay ££ for a new strip? Has anyone else had this problem before?
Thank you!