Hello,
I am looking for some advice please. I have an Ariston Clas HE 30 boiler which is currently unable to detect the flame (error code 501). The first few times a reset managed to resolve the fault, but this no longer works. An engineer has suggested that there is a sub-board to the main unit that requires replacing (at a cost of nearly £325 for the part only) but I cannot find the part in the manual (nor can I remember whether he was actually explicit about the name of the part). Indeed, the main PCB only seems to be £150. He did suggest that the components can burn out.
This would lead me to believe that it is an electrode or a sub-PCB (if so, which one?). I can find both the ignition and ionisation electrodes, their associated cables and the igniter (spark generator). Is there anything else that could be causing the fault? Is it possible that the whole exchanger needs replacing (the only part that is in the region of the cost I have been quoted). If so, that was definitely not mentioned.
Having already had the fault mis-diagnosed once, I am wary about paying for such an expensive part (plus labour) if there still could be another explanation. Equally, if it is any of the parts above that I have listed, they are all less than £33, and looking at the manual, fairly straightforward to replace.
If anyone can offer any advice, it would be much appreciated. Thank you for your time.
Andy.
I am looking for some advice please. I have an Ariston Clas HE 30 boiler which is currently unable to detect the flame (error code 501). The first few times a reset managed to resolve the fault, but this no longer works. An engineer has suggested that there is a sub-board to the main unit that requires replacing (at a cost of nearly £325 for the part only) but I cannot find the part in the manual (nor can I remember whether he was actually explicit about the name of the part). Indeed, the main PCB only seems to be £150. He did suggest that the components can burn out.
This would lead me to believe that it is an electrode or a sub-PCB (if so, which one?). I can find both the ignition and ionisation electrodes, their associated cables and the igniter (spark generator). Is there anything else that could be causing the fault? Is it possible that the whole exchanger needs replacing (the only part that is in the region of the cost I have been quoted). If so, that was definitely not mentioned.
Having already had the fault mis-diagnosed once, I am wary about paying for such an expensive part (plus labour) if there still could be another explanation. Equally, if it is any of the parts above that I have listed, they are all less than £33, and looking at the manual, fairly straightforward to replace.
If anyone can offer any advice, it would be much appreciated. Thank you for your time.
Andy.
