British Gas 330 boiler f1 & f4, 2 different plumbers say nothing wrong

[Newty428]

hi there,
My British Gas 330 boiler (glow worm) has been displaying f1 and f4 error codes.
Boiler is 7 years old. I have had 2 trustworthy plumbers round to look at it and neither can find any fault with it all. I was able to reset the boiler at first but now it won't reset at all.
I even bought a new thermostat (the hive thing) in case that was the problem, but to no avail.
Does anyone else have any advice or experience of this happening?
Many thanks
Kelly

 

[Agile]

How can anyone say its fine when its indicating faults and presumably not working?

Why has rated them as trustworthy?

Tony

 

[Newty428]

The codes point to ignition failure, the boiler has been completely checked over, nothing is eroded or needs replacing, all in good nick. I trust both of these plumbers, both experienced and have done lots of work for me before.

 

[Agile]

But is the boiler working? Getting hot and all that?

If not, then its faulty even if these people you somehow trust cannot diagnose the fault. I am sure that I could!

Tony

 

[TCCHeating]

Call a different engineer. I know what I would be checking first with this fault. And it isn't in the boiler

 

[easyflow]

 

[Newty428]

Call a different engineer. I know what I would be checking first with this fault. And it isn't in the boiler

Sorry, don't get you?

 

[Agile]

But is the boiler working? Getting hot and all that?

If not, then its faulty even if these people you somehow trust cannot diagnose the fault. I am sure that I could!

Tony

 

[Newty428]

When I press the reset button the temperature starts to slowly rise but it doesn't ignite (no flames on the right hand side of the display). Every now and again when I reset it the temperature rises and the flames slowly appear, heating comes on, radiators heat up and hearing stays on for about 20 mins then flames disappear and hearing goes off.

 

[ollski]

is this a 330 or a 330+?, if its the + its a very common and simple fault

 

[Newty428]

It's the 330+

 

[Agile]

When I press the reset button the temperature starts to slowly rise but it doesn't ignite (no flames on the right hand side of the display). Every now and again when I reset it the temperature rises and the flames slowly appear, heating comes on, radiators heat up and hearing stays on for about 20 mins then flames disappear and hearing goes off.

Right so its faulty.

How can any trusted plumbers not be able to see that its got a fault?

You need someone who has boiler repair capabilities.

Tony

 

[Newty428]

Can you recommend someone in the Croydon area?!

 

[Agile]

I don't think that Transam recommends Graham White.

But he seems to get good reviews on Checkatrade.