Central heating room thermostat broken

[NotaclueSue]

Hi! My central heating thermostat situated on the wall in the living room has stopped working. I can swing the dial around from 0 to 30 and it usually does not make a clicking noise - even though it is obviously too hot and should be switching off. This means that the only way I can control the heating is by switching it off at the boiler on the timer mechanism. Sorry if I am showing how untechnical I am!?!
Furthermore my upstairs shower is playing up and not heating up fully..and the pressure gauge on the central heating boiler is just below 1.
I am wondering if all these things are related?
I pay for the cheapest British Gas maintenance cover - HomeCare100, but cannot fathom whether this covers the room thermostat. (they give you a coloured diagram on the back of their t & c to show what is covered but it is so small and difficult to understand that despite getting a magnifying glass to it I am still non the wiser!)
Any advice would be much appreciated.
thanks.

 

[Agile]

I would expect its covered but surely its BG that you should be calling to ask?

Repressurising the heating system is a user function and you should be doing that yourself.

Tony

 

[Robbie99x]

I work for them. It's covered mate. The contract you have covers Boiler and controls and the room stat is a control. That's providing the stat is actually broken. Being that you still have heating, it might not be the problem.

 

[NotaclueSue]

Thank you both. yes I will ask BG in the morning now I know that the thermostat is covered. and yes, I know I should be able to fix the pressure in the boiler. I have been shown once but have forgotten - and its not covered in my 'DIY for dunces' book!?! ...something to do with turning a key under the boiler......

 

[Robbie99x]

Repressurising the boiler is covered too anyway.