Example:
I supply and fit an electric shower. Shower works fine for a week or two and then conks out.
As I guarantee my work, I return, whip shower out take it back to supplier, they swap it for a new one (yeah right) I go back fit new shower customer is happy.
Return, shower off, return to supplier, fit replacement = three hours. Can I claim my time from the supplier,
In this example, only a small job/amount of time, but other examples could take considerably longer.
Anyone been in this situation. If so what happened?
I supply and fit an electric shower. Shower works fine for a week or two and then conks out.
As I guarantee my work, I return, whip shower out take it back to supplier, they swap it for a new one (yeah right) I go back fit new shower customer is happy.
Return, shower off, return to supplier, fit replacement = three hours. Can I claim my time from the supplier,
In this example, only a small job/amount of time, but other examples could take considerably longer.
Anyone been in this situation. If so what happened?