Hi
I have somehow agreed to get my Halifax (AXA) freebie home emergency cover to sort out my non-emergency dripping boiler; Sime Super Delux 102, installed in 1865, still going strong. New heat exchange unit plus diverter valve which I have managed to source at a third of the price the allocated firm can supply for. Policy covers me to £250, firm want an excess of £370 on top. I have bought both parts new, certified genuine, for £180 inc vat and p&p. As the parts, although genuine Sime, are not provided by the firm they will fit, but will not guarantee. Fine, I can take that. The heat exchanger arrived today, so I take it out the box and notice the brassware inlet/outlet pipe things are rusty, not rusted, but rusty, with a manufacturers sticker of 2012. Worried the fitter will think its recon, and refuse to fit, I call the supplier and ask for clarity but am assured its genuine new old stock, just been on a shelf for years and that no, a fitter will realise this bit of rusting is a sign of age, not pre-use. I is no expert, but could do without a wasted call out. Any thoughts?
I have somehow agreed to get my Halifax (AXA) freebie home emergency cover to sort out my non-emergency dripping boiler; Sime Super Delux 102, installed in 1865, still going strong. New heat exchange unit plus diverter valve which I have managed to source at a third of the price the allocated firm can supply for. Policy covers me to £250, firm want an excess of £370 on top. I have bought both parts new, certified genuine, for £180 inc vat and p&p. As the parts, although genuine Sime, are not provided by the firm they will fit, but will not guarantee. Fine, I can take that. The heat exchanger arrived today, so I take it out the box and notice the brassware inlet/outlet pipe things are rusty, not rusted, but rusty, with a manufacturers sticker of 2012. Worried the fitter will think its recon, and refuse to fit, I call the supplier and ask for clarity but am assured its genuine new old stock, just been on a shelf for years and that no, a fitter will realise this bit of rusting is a sign of age, not pre-use. I is no expert, but could do without a wasted call out. Any thoughts?