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- 11 Jan 2004
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I get my dual fuel from N power, on sign on line 24.
According to uswitch, it is the best deal. I spend 1797.76 per annum on both.
I have just had my statement. The new monthly payment is £190.
My current balance is £243.66.
My previous payments were £86.
Npower have just reduced the monthly payment to £170 at my insistance.
I have asked Npower why the payments are so high. Their response is that our usage is high. Maybe it is, but that has been fairly consistent down the years, as confirmed by Npower.
We use 21,079kWh gas and 9375kWh electric in 12 months.
I can't understand (nor can Npower explain) why the payment is doubling if the usage remains similar?
Can you?
According to uswitch, it is the best deal. I spend 1797.76 per annum on both.
I have just had my statement. The new monthly payment is £190.
My current balance is £243.66.
My previous payments were £86.
Npower have just reduced the monthly payment to £170 at my insistance.
I have asked Npower why the payments are so high. Their response is that our usage is high. Maybe it is, but that has been fairly consistent down the years, as confirmed by Npower.
We use 21,079kWh gas and 9375kWh electric in 12 months.
I can't understand (nor can Npower explain) why the payment is doubling if the usage remains similar?
Can you?