Afternoon all,
I wonder if someone would be kind enough to offer abit of advice
I have an ICOS Ideal Standard HE12 condensing boiler/heating system and I woke up this morning and unfortunately the hot water isnt working. There is no fault being shown on the user controls but when I run the hot water tap all I get is cold water and the boiler control panel stays at "0" as oppose to what should happen, the boiler firing up and the control panel changing to HW to show Hot Water is being requested (0 is the standard to show no hot water, be it CH or HW is being requested at that time).
I did check the water pressure on the main tank and that was right down to 0 so I opened the 2 valves and put that back upto 1.5 thinking it might work but unfortunately no luck I then turned the immersion heater on but again that has been on for over 2 hours now and no hot water at all which is wierd because I didnt actually think the boiler and the immersion heater was linked?
For your information, the central heating is working fine. As soon as I put the thermostat up, the boiler fires up and the 0 on the control panel turns to CH to show I am requesting hot water for the central heating and then heating works fine
Is it a case of getting a qualified engineer out?
Thanks in advance for any help or advice you can offer
I wonder if someone would be kind enough to offer abit of advice
I have an ICOS Ideal Standard HE12 condensing boiler/heating system and I woke up this morning and unfortunately the hot water isnt working. There is no fault being shown on the user controls but when I run the hot water tap all I get is cold water and the boiler control panel stays at "0" as oppose to what should happen, the boiler firing up and the control panel changing to HW to show Hot Water is being requested (0 is the standard to show no hot water, be it CH or HW is being requested at that time).
I did check the water pressure on the main tank and that was right down to 0 so I opened the 2 valves and put that back upto 1.5 thinking it might work but unfortunately no luck I then turned the immersion heater on but again that has been on for over 2 hours now and no hot water at all which is wierd because I didnt actually think the boiler and the immersion heater was linked?
For your information, the central heating is working fine. As soon as I put the thermostat up, the boiler fires up and the 0 on the control panel turns to CH to show I am requesting hot water for the central heating and then heating works fine
Is it a case of getting a qualified engineer out?
Thanks in advance for any help or advice you can offer