We had worcester bosch 18kw boiler installed last year. Gas usage has gone up quite a lot this year, British Gas installed and are our gas suppliers but wouldn't help. At first annual service engineer said a few of these boilers have incorrect "setting". He tested and said at full power its reading 19.5kw. So he has changed the gas rate. He said the rate is set in factory so not checked at installation. Can anyone tell me if this would cause high gas consumption. I feel like I want to take it up with W B . He said it might explain why gas usage high but to monitor and let him know but be also changed central thermostat so now we won't know if its the thermostat or gas rate