rad valves help please

Joined
27 Jan 2014
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London
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United Kingdom
Please help! Just had an old refurbished cast iron rad fitted with these valves...http://www.westradiators.co.uk/radiator-valves/west-milan-st-c.php rad isnt heating up and plumber thinks the valve might not be open but there is no key and we cant see anyway of turning it on! Can anyone advise?! All shops are shut now and we are cold!!!!
Thanks
Jen
 
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He did ..it didn't work! He said it was the valve and he didn't know how to open it!
 
The smaller one is just a cap. Remove it and use an alen key to open the valve.
 

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