Repair or replace boiler quandry

[Agile]

I was surprised and pleasantly pleased that Intergas took their warranty responsibilities sufficiently seriously that they agreed to supply and install a replacement boiler at their cost. This was swiftly organised and took no more than 2 hours to accomplish. It has performed faultlessly since then.

Regards
Martin

Those of us who install Intergas boilers are always interested in any faults which occur.

To need to exchange a complete boiler is an extremely rare occurrence.

Can you tell us exactly what the fault was?

Tony

 

[simond]

I would get a boiler fitted from a brand you have heard of, preferably recommended by people you know, rather than people you don't know on the internet.

Pop back here in 7yrs time and see if you made the right decision.

Might not be representative, I link here for a bit of balance;

http://www.reviewcentre.com/Boilers/Intergas-Boilers-review_3903639

 

[Dan Robinson]

I've heard of syphilis, doesn't mean I want it.

Those that have 10 year old Intergas boilers I've fitted have few complaints. Same can't be said of certain other brands we have on our books

 

[Razor900]

I agree balance is very important Simon. I know more about that particular reviewer but it would be unprofessional for me to comment lets just say some installers have more 'faults' than others

Incidentally Intergas scores 3.9 out of 5 on that site. Your usual recommendation Worcester manages 2............

 

[simond]

Fair enough, a sample of one isn't representative.

 

[Dan Robinson]

Doesn't stop Bernard waffling on about his sh|tbox though.

 

[Agile]

I agree balance is very important Simon. I know more about that particular reviewer but it would be unprofessional for me to comment lets just say some installers have more 'faults' than others

......

But if you have information that installers of IGs would be interested to know about, then there is a place, out of the public eye, where you could tell us.

One of the negatives to me of the IG is that there is much information which is being kept secret. Quite why, I don't know, apart from some people wanting to appear more knowledgeable than others.

Tony

 

[bernardgreen]

Doesn't stop Bernard waffling on about his sh|tbox though.

Dan

Your opinion is not shared by the RGI who installed it. He was dubous at first but not after itwas installed amd working.

You have an opinion. It doesn't mean you are correct in that opinion.

In fact your use of derogatory ( rude ) words to describe something you do not approve of could be seen as an admission that you cannot make a factual criticism of the item.

 

[Razor900]

Tony,

If you have a technical or procedural question I'm more than happy to answer but I'm not going to get into discussions about individuals on here that would be unprofessional and counterproductive, frankly if I was a customer it would put me off.

You need to remember that not everyone works to or is capable of the same standard as you.

Even a sledgehammer will break if you use it incorrectly!

 

[dilalio]

Even a sledgehammer will break if you use it incorrectly!

Aaah! The sledgehammer! My tool of choice for dealing with certain products of the heating and plumbing world!

 

[sweet]

And when incomfort is launched very shortly

"Intouch" for the UK market...