Scantronic 9751en - cannot clear tamper/fault log

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21 Jan 2007
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Bedfordshire
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United Kingdom
I inherited the above system with 9930 key pad.

I had to quickly move a pir sensir and the tamper alarm went off. My display now shows a couple of inactive tamper faults. I moved through the screens but I can't now set the alarm. The display mentions a rst code 7173. What do I need to do to be able to arm again?

Thanks
Matt[/b]
 
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Is this what I have do? Then an engineer reset? I don't know the installer code.

1. Remove mains power.
2. Open the case and disconnect the battery.
3. Identify the NVM Reset pins and Kick Start pins on the main PCB (refer to the 9x5x Installation Guide).
4. Short circuit the NVM Reset pins with a wire link.
5. Short circuit the Kick Start pins with a wire link.
6. Reconnect the battery.
7. Remove the wire links from the NVM Reset pins and Kick Start pins.
The control unit will load the factory default access codes listed above.
8. Close the control unit.
9. Apply mains power.
10. Carry out an engineer reset (see next section).
Performing an Engineer Reset
To perform an engineer reset:
1. Check that the display is showing the alarm condition.
2. Enter installer mode.
3. Enter 99 yy.
The display returns to the time and date.
 
Yes, If you dont know engineer code.

But note what you will default panel so it will need full reprogramming
 
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