Shower outlet bottoms out 45 degrees short

Joined
25 Nov 2004
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146
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Country
United Kingdom
I am trying to correct some fairly poor work and the picture below shows an issue with the shower outlet. I screw it all the way in and it bottoms out just 45 degrees before the correct 'outlet downwards' position. If I unscrew it 3/4 of a turn then it feels very loose. What is the best way to correct this please?
Many thanks.
IMG_2417.JPG
 
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