Hi
I came home this morning and tried to unlock the door. The key wouldn't turn so I had to lift the handle up quite high. Once opened the handle was quite floppy nd the door would not close. I managed to get it to close, however, now it won't lock. When lifting the handle to lock it does not make the clicking sound that it usually does. The key will only move about 1mm then it gets stuck. Any ideas as to what could be wrong and how much roughly to fix??
many thanks
I came home this morning and tried to unlock the door. The key wouldn't turn so I had to lift the handle up quite high. Once opened the handle was quite floppy nd the door would not close. I managed to get it to close, however, now it won't lock. When lifting the handle to lock it does not make the clicking sound that it usually does. The key will only move about 1mm then it gets stuck. Any ideas as to what could be wrong and how much roughly to fix??
many thanks