Upvc door won't lock

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4 Jun 2016
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I'm just after a bit of advice please. When lifting the handle nothing happens so I took the door apart and the mechanism doesn't function at all when the handle is lifted, so I'm guessing the mechanism itself is broken. The problem I'm having is knowing what part it actually is and where to get the new part from.
I believe I have found the one that I need I'm just not 100% sure.
I've attached photos of the multi lock and this is the one I think I need to replace it with https://www.lockshopdirect.co.uk/pr...adbolts-and-4-Rollers-Backset-35mm-28505.aspx

Many thanks.
Joe
 

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Looks similar but you need to check all the measurements very carefully. The sizes are there on your webpage link just check them over with preferably a steel ruler.
Bare in mind there are hundreds of different sizes and 2mm off on something crucial and it wont work.
 
Take your parts into a window door manufacturer? They usually have lots of odd bits and pieces. Also a graveyard of stuff they have taken out.
 

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