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swollen kitchen worktops


 
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hobgoblin13

from United Kingdom

Joined: 05 Jan 2011
Posts: 5
Location: United Kingdom

PostPosted: Wed Jan 05, 2011 6:44 pm Reply with quote

I've installed a new kitchen with mitred worktops at the end of November for a customer. One of the joints has swollen in an area the size of a cricket ball in diameter, the customer says they have not put anything hot on the worktop or had any standing water in the area.

I've been kitchen fitting for over 15 years and never seen this before in such a small area or in such a short time scale after fitting. Any ideas?
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merlin50

from United Kingdom

Joined: 10 Jul 2010
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PostPosted: Wed Jan 05, 2011 7:04 pm Reply with quote

just fix it, simples
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foxhole

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PostPosted: Wed Jan 05, 2011 10:05 pm Reply with quote

I bet the customer has a milk pan with a base the size of a cricket ball. icon_wink.gif icon_wink.gif
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hobgoblin13 (6 Jan 2011)
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HERTSDRAINAGE2010

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PostPosted: Thu Jan 06, 2011 4:42 pm Reply with quote

Go back to the manufacturer (with pictures) and see what they say, they might even back you up saying only a heat source could of done this.
Surprising that it only happened after christmas, with all the cooking going on. icon_biggrin.gif

Just another customer from hell trying to pass the buck to a tradesman. icon_twisted.gif

Andy
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hobgoblin13 (6 Jan 2011)
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gregers

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PostPosted: Thu Jan 06, 2011 9:17 pm Reply with quote

i had a very similar thing to this,done to a kitchen i fitted a few years back,swollen joint,customer tried it on by saying its just blown,in comes his missus and sparys water every where etc and walks out.

END OF CONVERSATION icon_wink.gif
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hobgoblin13 (6 Jan 2011)
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chappers

from United Kingdom

Joined: 27 Aug 2004
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PostPosted: Thu Jan 06, 2011 9:34 pm Reply with quote

merlin50 wrote:
just fix it, simples


What! replace two bits of worktop, plus cutouts and refitting appliances all at your own expense when it is probably the customers fault.

I would also get on to the manufacturer and see what they say
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hobgoblin13 (6 Jan 2011), HERTSDRAINAGE2010 (6 Jan 2011)
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