Help! The water supply connection burst off!

Erin1776 · 11 Jan 2015

Hi,

I replaced the toilet fill valve unit and when I flushed it the water supply pipe burst off. The nut attached to the pipe split so will need a new pipe, but what did I do wrong to make it happen?

Thanks!

Erin

Dan Robinson · 11 Jan 2015

Possibly overtightened it.

Maybe crossed the thread (guessing your description of events is clouded).

A picture might help.

Erin1776 · 11 Jan 2015

Thanks Dan. I thought I might've over tightened it, or under. Could also have cross threaded it. What would you need a picture of? The connection itself?

Dan Robinson · 11 Jan 2015

A pic of the nut and thread might be useful.

Don't really know until we see it.

Erin1776 · 11 Jan 2015

The White threaded part split clean off the base

Erin1776 · 11 Jan 2015

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Erin1776
11 Jan 2015
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Erin1776
11 Jan 2015
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stardanny · 11 Jan 2015

Possible old and brittle. Over tightened it and it break.

Replace it with silver flexible braid with brass nut and connector.

Daniel.

Rob · 11 Jan 2015

Plastic

jeff the gasman · 11 Jan 2015

It wasn't your fault, just bad luck
Get a replacement flexi tap connector and away you go.
Jeff

Erin1776 · 11 Jan 2015

Thanks everyone, it's good to know it wasn't entirely my fault!! Will get a new better quality fixture tomorrow. Really appreciate the help.

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Help! The water supply connection burst off!

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