ferroli f 24 b condensing boiler

sim_b_uk · 3 Sep 2007

can anyone help had this boiler fitted last year and the bloke who fitted it doesnt want to know about coming to repair it.here is the problem hot water working fine but heating not coming on dont have a thermostat fitted i just flick button on timer to I and O when off could it be a problem with the timer i have bleed the system its runnig at 2bars and there is no leaks help please thanks

sim_b_uk

Rob · 3 Sep 2007

Not familiar with your boiler but if your HW is working then its unlikly to be anything major.

Clock would be the obvious thing to check first but again without knowing too much about the boiler i cant be more specific.

gas4you · 4 Sep 2007

Don't all Ferrolis come with a 2 year warranty? Call them yourself and they will send someone out FOC if still under warranty.

That is all an installer would do after visiting to check it wasn't something basic and simple.

I hope your absent installer filled out the benchmark and notified the boiler installation?

(God, I'm sounding like Tony now

)

Nixt · 4 Sep 2007

I hope your absent installer filled out the benchmark and notified the boiler installation?

Well gas, if he didn't bother fitting a roomstat what do you think?

Click to expand...

sim_b_uk · 4 Sep 2007

sim_b_uk said:
can anyone help had this boiler fitted last year and the bloke who fitted it doesnt want to know about coming to repair it.here is the problem hot water working fine but heating not coming on dont have a thermostat fitted i just flick button on timer to I and O when off could it be a problem with the timer i have bleed the system its runnig at 2bars and there is no leaks help please thanks

sim_b_uk

you are right plummber didnt fill in no paper work just fitted boiler and said he would come back later to corgi reg bolier how do i manage can i get a corgi engineer to come round and corgi reg boiler or would i have problems as this guy didnt reg bolier

thanks in advance for any replys

gas4you · 5 Sep 2007

Doubt any other corgi would do this for you.

Sounds like your installer was/is not registered. Call him and ask him to come back and sort out all paperwork and notify it to corgi.

If he complains call corgi and report him for a possible illegal installation.

Still try calling Ferroli though for warranty. If its a fault that is NOT down to faulty installation they will probably still honour the warranty.

kevindgas · 5 Sep 2007

so long as you have something in writing to show when it was brought, i'm sure ferrolli will have an engineer to fix it for you they are usually pretty fair.
i would call corgi anyway with the details of the installer if he is registered then they will say so & if not they will get on his case
corgi will be very interested as he may have had several previous warnings about installing gas without registration.

gas4you · 5 Sep 2007

If you don't have a receipt (cash job was it?!!) give ferolli the serial number, this should tell them if under warranty.

sim_b_uk · 6 Sep 2007

sim_b_uk said:
can anyone help had this boiler fitted last year and the bloke who fitted it doesnt want to know about coming to repair it.here is the problem hot water working fine but heating not coming on dont have a thermostat fitted i just flick button on timer to I and O when off could it be a problem with the timer i have bleed the system its runnig at 2bars and there is no leaks help please thanks

sim_b_uk

thanks to all who helped out with trouble with boiler will look for serial and give ferroli a ring would a ferroli engineer have a problem with boiler because its not corgi reg

gas4you · 6 Sep 2007

This depends on each manufacturers policy and the engineer on site as to what he see's. If anything dangerous he could condem it and issue a RIDDOR.

Always best to be safe rather than sorry.

Anyway not your problem at the end of the day, its your installers

I can't understand why you seem reluctant to follow our advise and report to corgi

Its not that you fitted it yourself is it

sim_b_uk · 6 Sep 2007

gas4you said:
This depends on each manufacturers policy and the engineer on site as to what he see's. If anything dangerous he could condem it and issue a RIDDOR.

Always best to be safe rather than sorry.

Anyway not your problem at the end of the day, its your installers

I can't understand why you seem reluctant to follow our advise and report to corgi

Its not that you fitted it yourself is it

nope didnt fit boiler wouldnt have a clue where to start anyway will phone the plummber in morning and if he dosent answer phone i will report him to corgi

Agile · 6 Sep 2007

How did you find him?

Have you paid him in full and how did you pay?

Its very important that you have the right paperwork when you come to sell the house.

Tony

sim_b_uk · 6 Sep 2007

Agile said:
How did you find him?

Have you paid him in full and how did you pay?

Its very important that you have the right paperwork when you come to sell the house.

Tony

paid him in full 1300 i was told about him buy a friend and the only paperwork i have is the book on the boiler. saying that just found out he also ripped his friend off when he fitted a boiler for him his friend had to pay 1500 quid for anther boiler

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ferroli f 24 b condensing boiler

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