DWF50P HOTPOINT, NOT PUMPING

Hi folks, got problems with the above model not pumping out "uphill".
It drains fine when you unplumb it and run pipe out the door at ground level, it just doesn't pump out going into it's usual drain outlet. Everything is in accordance with installation instructions, it's worked fine for 5 years where it is?

Is the pump on its way out?

At present instead of pumping it just buzzes quietly and puts two error lights on to say its broken, useful as that is the tank full of dirty water kind of gives that fact away!

Thanks, Steve.

When you lower the hose is it draining through gravity or is it actually being pumped out?
If it's trying to pump and just making a buzzing noise then it's more likely to be something jammed in the pump.

I have same problem on my Hotpoint WD61. I checked all outlet pipes and there were no blockages. I found that it would work once or twice after emptying the machine by lowering the outlet drain pipe.

I assumed it was the pump, as it was making a humming/buzzing sound when it was trying to pump the water out. So i got a replacement and it worked fine the first time. The second wash was a failure. The water stayed in the machine

any help on this topic would be greatly appreciated by me and Steve. As it seems we have the very same problem.


EDIT

Solved the problem. After looking around in various forums i found that the outlet pipe needs to raise 18mm - 40mm for every meter. So i went back to my machine and used cable ties to give the first foot of pipe a steady incline. This solved the problem.

Obviously the pump isnt strong enough to pump the water straight up and out into the stand pipe.

Adie said:

Solved the problem. After looking around in various forums i found that the outlet pipe needs to raise 18mm - 40mm for every meter. So i went back to my machine and used cable ties to give the first foot of pipe a steady incline. This solved the problem.

Obviously the pump isnt strong enough to pump the water straight up and out into the stand pipe.

Click to expand...

Once again, this is erroneous information. That gradient refers to the FIXED PIPEWORK leading water away from the standpipe!!!

Giving the first foot of pipework a steady incline will not help at all - its still got to pump the same height!

CLEAN YOUR FILTER!

Hi,

I have this model and have had this problem also. It is easily cured by removing the pump unit from under the dishwasher and you will probably find a piece of something is trapped inside between the impeller and the body. My problem has been very small pieces of bone from a plate. It doesn't take much. this has happened twice now and each time it has resolved the problem.

Good luck, it is a really easy operation to fix it!