Please help change name settinga on pyronix sterling 10 alar

Hi Guys

Can anyone tell me how to do a nvm reset? I have lost my code and do not have an engineers manual.

I can remember that you need to use a wire and short out a connection and cycle the power but cant remember which pins.

Where can I buy a manual from?

thanks Imran

NVM reset on what ?

caretech said:

NVM reset on what ?

Click to expand...

The hint is in the Thread Title

Sorry

The sterling 10 alarm needs a NVM reset.

help please anybody!

Hi,

The panel has a couple of pins near the middle. To reset the NVM (non-volatile memory, remove all power (mains and battery), temporarily short the two pins while restoring power. Two things to note though:

1. This action will put everything back to factory defaults so you would really need the installation manual to set the panel up again (like timeout for bell, entry delay, exit delay, whether each zone is entry, immediate, omitted, etc.)

2.It is possible that the engineer who installed it set the option to prevent NVM reset using the above method. In that case you would need the engineering code to do a NVM reset (and if you had the code you probably wouldn't be trying to do a reset anyway).

blackfish.

Hi, can anyone point me in the direction of or send me the engineers manual. Any help appreciated.

SamStoat said:

Hi, can anyone point me in the direction of or send me the engineers manual. Any help appreciated.

Click to expand...

Google works wonders >

You can buy one here for £4.99


www.uksecuritystore.co.uk/downloads.htm

I thought you guys were dead against giving manuals out?

Yep, you can have any user I have in stock. Unless your trade you wont get a install from me!



Old argument, if others want to do it. Its up to them.

I'm against it, people who do cause offence to some, including myself.

If people feel the need, please do it in private.

I am of the opinion that the restricting access to engineering/installation manuals is primarily driven by two factors:

First, the manufacturers don't want to be seen as liable if such information was used to compromise the security of a protected property. I don't believe there's a real threat and it's just part of the "cover your back" mentality. Compare, for instance, the damage that could emanate from a gas appliance if tinkered with by an inexperienced person. However, the gas installer has to leave full instructions with the user by law.

Second, the hidden agenda of some alarm installers. Alarms are not rocket science. Sure they are virtually impossible to set up and programme without the installation instructions (some instructions being less "user friendly" than others), but anyone with a bit of experience in things electrical should be able to cope. Some installers rely on this as a source of relatively easy income. Occasionally they'll need to get a ladder up to the bell box, but most problems can be sorted at the control panel or the relatively simple peripherals (PIRs, magnetic contacts, etc.). It could be in their interest to necessitate the user to generate a call out; ker-ching!

There is an exception where I believe a legitimate reason exists - those alarms where the user has a maintenance contract with the alarm company. Clearly you don't want a user messing up the configuration and insisting that the company puts it right.

I deliberately said "some installers" because there are a lot of genuine, hard-working folks out there, just earning a living from alarms. It's probably the few that spoil it for the many.

It's not just alarms systems that are embroiled in this attempt to restrict the user from accessing all available information - try getting a manufacturer's service manual for any car - the very reason that Mr. Haynes saw a niche in the market.

bf