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heatline c24 boiler wont ignite after prepayment gas ran out


 
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vixyb

from United Kingdom

Joined: 05 Jun 2008
Posts: 5
Location: West Midlands,
United Kingdom

PostPosted: Thu Jun 05, 2008 7:48 pm Reply with quote

Hi

Moved into a property with prepayment gas. It ran out and I topped up this morning. But now my heatline c24 boiler wont ignite and the led for check gas flow is flashing....im not sure if there is a cut off or anything...im a crap girl and no no one will help...please help

x
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TicklyT

from United Kingdom

Joined: 30 Jul 2006
Posts: 3480
Location: Hampshire,
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PostPosted: Thu Jun 05, 2008 7:57 pm Reply with quote

Not familiar with the boiler myself, but it may be worth turning off the electricity supply to the boiler for half a minute. That may reset everything.
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vixyb

from United Kingdom

Joined: 05 Jun 2008
Posts: 5
Location: West Midlands,
United Kingdom

PostPosted: Thu Jun 05, 2008 8:02 pm Reply with quote

tried that...its like there is still no gas getting through to be ignited...the poor sparkey thing is trying to light it.
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JPC

from United Kingdom

Joined: 10 Aug 2004
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Location: Leicester,
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PostPosted: Thu Jun 05, 2008 8:19 pm Reply with quote

got a gas cooker ? to test gas supply
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vixyb

from United Kingdom

Joined: 05 Jun 2008
Posts: 5
Location: West Midlands,
United Kingdom

PostPosted: Thu Jun 05, 2008 8:26 pm Reply with quote

no, fraid not... :S
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JPC

from United Kingdom

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Location: Leicester,
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PostPosted: Thu Jun 05, 2008 8:30 pm Reply with quote

gas fire ?

if not you've got to buy another credit/or whatever to check...its the first and simplist thing to try.
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vixyb

from United Kingdom

Joined: 05 Jun 2008
Posts: 5
Location: West Midlands,
United Kingdom

PostPosted: Thu Jun 05, 2008 8:53 pm Reply with quote

the credit is registered on the meter..it there an emergency cut off tht is triggered by zero credit perhaps?
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simond

from United Kingdom

Joined: 26 Oct 2004
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Location: Surrey,
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PostPosted: Fri Jun 06, 2008 6:31 am Reply with quote

The prepayment meters can lockout, suggest you call in your gas supplier to check.
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Mark w

from United Kingdom

Joined: 09 Feb 2006
Posts: 16
Location: Merseyside,
United Kingdom
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PostPosted: Fri Jun 06, 2008 7:09 am Reply with quote

As someone said the meters lock out, if you put your card back in and press and hold the red button untill you hear the clunk of the meter reopening, if you have done that look for a reset button on the boiler.
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vixyb

from United Kingdom

Joined: 05 Jun 2008
Posts: 5
Location: West Midlands,
United Kingdom

PostPosted: Fri Jun 06, 2008 7:53 am Reply with quote

Mark, the meter thing worked. i now officially love you. thank you for all ur help guys!!! x
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Mark w

from United Kingdom

Joined: 09 Feb 2006
Posts: 16
Location: Merseyside,
United Kingdom
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PostPosted: Fri Jun 06, 2008 8:21 am Reply with quote

glad to hear, now its time to get meter changed apart from the most expensive way to pay for gas, there is nothing worse than driving around looking for a place open to re charge the card in the middle of winter when you have forgotten to put gas on it in the day.
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