wanted powerful boiler

We wanted a powerful boiler. End up with HeatLine Sargon 35. Is it normal to consume 1 cubic metre of gas per hour? Plus it makes horrible noises when lights up, shakes my bathroom floor above.
I wish we were smarter to pay more to take a Vaillant.
Any help?

emmaird said:

We wanted a powerful boiler. End up with HeatLine Sargon 35. Is it normal to consume 1 cubic metre of gas per hour?

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Yes, it's normal. In fact there are about 11kWh in a cubic metre of gas, so at full belt your boiler will use around 3 cubic metres per hour. Exact figures will be in the manual.

emmaird said:

I wish we were smarter to pay more to take a Vaillant.Any help?

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Yes hindsight is a wonderfull thing isn't it. The Vaillants are much, much better.

emmaird said:

We wanted a powerful boiler. End up with HeatLine Sargon 35. Is it normal to consume 1 cubic metre of gas per hour? Plus it makes horrible noises when lights up, shakes my bathroom floor above.
I wish we were smarter to pay more to take a Vaillant.
Any help?

Click to expand...

This looks like and installation problem rather than the make of the boiler. Heatlines are fine as many on this forum will testify. A poorly fitted Vailant will probably do the same.

I don't know these Heatlines, but as all boilers of the same input/output will consume the same amount of gas (not meaning the efficiency of how they do it) I would expect that in the MI's for your boiler it will state in the technical specifications that this boiler will (can) consume at max power around 3.7-4.0 m3 gas/hr.

This, obviously, is only if it burnt for 1 hour continuously, which no boiler would, due to thermostats etc. So your 1m3 is not outlandish.

The noise however is a problem that should be sorted.

Any more accurate description of this noise and when it produces it exactly?

i have 2 heat lines (one in a rented property and one in my house) I must say i am very happy with them. I have had two problems tho, but both caused by a dirty system so basically a poor install that heat line repaired FREE of charge! I removed a valiant from my rented property and a gloworm from my own.

the heatline is whisper quiet, my heating bill has gone down and i get far better heat and hotter water at 2 bar flow out the tap than i did with the old boiler.

It did use to start with a bang after a gas meter was changed. This was fixed by setting the gas pressure properly which was also done FREE of charge by heatline!

Best customer service i have ever come across.