fault in valliant boiler
- Thread starter jwells3
- Start date
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which pipe burst post a picture of it
The rubber hoses on Vaillants can be a problem after 3-4 yrs.
They modified the spec a few years back, and very recently changed the design to eradicate them altogether.
You need a new hose and whatever else it damaged while leaking.
They modified the spec a few years back, and very recently changed the design to eradicate them altogether.
You need a new hose and whatever else it damaged while leaking.
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its not something i have witnessed first hand but i know that some of the other chaps on here have come across this situation before
i think that from memory its was either a manufacturing fault or down to poor water quality
im sure mickyg or gas4u can help you further
i think that from memory its was either a manufacturing fault or down to poor water quality
im sure mickyg or gas4u can help you further
What is the official Vaillant position on this fault?
Do they ever accept any responsibility for the replacement and any damage the water does when its out of warrantee?
Its so commonplace I would have thought that its "not fit for the purpose".
Tony
Do they ever accept any responsibility for the replacement and any damage the water does when its out of warrantee?
Its so commonplace I would have thought that its "not fit for the purpose".
Tony
It depends on the relationship between the installer and the manufacturer, and the warranty period offered with the boiler. In our case, we proactively report problems to our rep for further action.
I don't think there is any boiler or product out there wiithout a weakness of some kind. Otherwise we would all be out of a job.
Personally I think the German designed Vaillants are very good but the UK arm of the company needs a kick up the jacksy sharpish.
If you want their official take on it I suggest you will have to ask them, I don't think they have a press officer on this forum.
I don't think there is any boiler or product out there wiithout a weakness of some kind. Otherwise we would all be out of a job.
Personally I think the German designed Vaillants are very good but the UK arm of the company needs a kick up the jacksy sharpish.
If you want their official take on it I suggest you will have to ask them, I don't think they have a press officer on this forum.
Whilst some would say that they have been unlucky, they do seem to have had an extraordinary bout of bad luck!
824s with sticky diverter valves on nearly every boiler and also many failing APSs.
Ecotecs with failing combustion seals.
937s with some kind of problem ( which I have as yet not seen clearly explained technically).
Tony
824s with sticky diverter valves on nearly every boiler and also many failing APSs.
Ecotecs with failing combustion seals.
937s with some kind of problem ( which I have as yet not seen clearly explained technically).
Tony
Luckily, touch wood, of the many Ecotecs I have fitted I have yet to have a hose burst.
I didn't realise it was associated with the Ecomax as well though
Because of the crap service from Vaillant as a company, their useless reps, their arrogant attitude and especially the numpties who work for group service who couldn't fix a boiler if the fault jumped up and bit them in the backside, I won't be specifying Vaillant anymore.
Shame really as they are usually a very good boiler.
I didn't realise it was associated with the Ecomax as well though
Because of the crap service from Vaillant as a company, their useless reps, their arrogant attitude and especially the numpties who work for group service who couldn't fix a boiler if the fault jumped up and bit them in the backside, I won't be specifying Vaillant anymore.
Shame really as they are usually a very good boiler.
N
namsag
Dave not by anychance promoting Buderous now
Not yet, but I am thinking of going with them when I do my commercial heating ticket, hopefully soon.
Had the rep give me the once over on them and I was quite impressed by their simplicity.
The only problem I have with them is their association with Worcester , but thats more of a personal thing
Had the rep give me the once over on them and I was quite impressed by their simplicity.
The only problem I have with them is their association with Worcester
, but thats more of a personal thing
N
namsag
Did you not get the safety notice about them through the post today.
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