DIYnot
Local | Network
   DIYnot > Forums
Local | Network
DIYnot Network Local DIYnot Network Local  
  Forum IndexForum Index     RulesRules    HelpHelp     Join FREERegister Free     About CookiesCookies     SearchSearch     LoginLogin 

Acer Aspire 5536 keyboard and touchpad problem


 
Post new topic   Reply to topic    DIYnot.com Forum Index > Hardware
Search this topic :: View previous topic :: View next topic  
Author Message
chippie244

from United Kingdom

Joined: 02 Apr 2009
Posts: 172
Location: Hertfordshire,
United Kingdom
Thanked: 18 times

PostPosted: Fri Mar 26, 2010 9:39 pm Reply with quote

My fairly new laptop's keyboard won't work when I first go on to it but if I restart it gives an error message 0211:keyboard error but pressing F1 gets it working for a while, the touchpad won't work at all.
I have run Malawarebytes and AVG and they haven't found a problem and going into control panel it says the keyboard is fine, I can't find anything for the touchpad but that could be my ignorance.
Not that clever on the internal workings of computer systems so any solutions along the lines of " go into BIOS and change command line" will need every little step laid out clearly.
Cheers.
Back to top
 Alert Moderators

If you do not want to see this advert, click here to login or if you are new click here to join free.
Monkeh

from United Kingdom

Joined: 25 Jan 2010
Posts: 4005
Location: Cornwall,
United Kingdom
Thanked: 307 times

PostPosted: Sat Mar 27, 2010 1:23 am Reply with quote

Sounds like a loose cable. If the laptop is new, get it fixed under warranty.
Back to top
 Alert Moderators
unseen

from United Kingdom

Joined: 14 Nov 2006
Posts: 69
Location: Manchester,
United Kingdom
Thanked: 3 times

PostPosted: Sat Mar 27, 2010 1:42 am Reply with quote

From what you've described chippie it sounds like a loose connection internally, not as uncommon as it sounds... Had whole batches of HP "Elite" laptops come supplied to us like that.
The thin ribbon cable that connects keyboard to laptop is only clipped into a connector removing the keyboard and reseating this cable usually fixes the problem (if not it's a warranty repair/replacement I'm afraid).

This link is the service manual for your laptop

If you download that PDF you need pages 57 - 61 which shows the sequence to remove the keyboard. Page 61 shows the connector you need to reseat the ribbon cable of the keyboard.

Hope that helps!
Rob
Back to top
The following user says thank you to unseen for this useful post:
chippie244 (27 Mar 2010)
 Alert Moderators
chippie244

from United Kingdom

Joined: 02 Apr 2009
Posts: 172
Location: Hertfordshire,
United Kingdom
Thanked: 18 times

PostPosted: Sat Mar 27, 2010 10:15 am Reply with quote

Thanks a lot unseen and monkeh. I had seen the loose cable suggested on other forums but I couldn't see why it would work after a reboot.
The laptop was an insurance replacement for one that was stolen so I've been in touch with the insurers and they're sorting it out.
Once again, many thanks.
Back to top
 Alert Moderators
Monkeh

from United Kingdom

Joined: 25 Jan 2010
Posts: 4005
Location: Cornwall,
United Kingdom
Thanked: 307 times

PostPosted: Sat Mar 27, 2010 12:32 pm Reply with quote

chippie244 wrote:
Thanks a lot unseen and monkeh. I had seen the loose cable suggested on other forums but I couldn't see why it would work after a reboot.


Thermal expansion, vibration, etc. There's a thanks button y'know. icon_wink.gif
Back to top
 Alert Moderators
chippie244

from United Kingdom

Joined: 02 Apr 2009
Posts: 172
Location: Hertfordshire,
United Kingdom
Thanked: 18 times

PostPosted: Sat Mar 27, 2010 1:38 pm Reply with quote

The insurers suppliers told me to to do a restore by pressing F11 but as the keyboard didn't work it wasn't entirely successful icon_lol.gif so they're taking it back.
I know there must be a thanks button but I can't find it icon_redface.gif
Back to top
 Alert Moderators
Monkeh

from United Kingdom

Joined: 25 Jan 2010
Posts: 4005
Location: Cornwall,
United Kingdom
Thanked: 307 times

PostPosted: Sat Mar 27, 2010 1:42 pm Reply with quote

chippie244 wrote:
The insurers suppliers told me to to do a restore by pressing F11 but as the keyboard didn't work it wasn't entirely successful icon_lol.gif so they're taking it back.
I know there must be a thanks button but I can't find it icon_redface.gif


Top right of each post.
Back to top
The following user says thank you to Monkeh for this useful post:
chippie244 (27 Mar 2010)
 Alert Moderators
unseen

from United Kingdom

Joined: 14 Nov 2006
Posts: 69
Location: Manchester,
United Kingdom
Thanked: 3 times

PostPosted: Sun Mar 28, 2010 12:46 am Reply with quote

chippie244 wrote:
The insurers suppliers told me to to do a restore by pressing F11 but as the keyboard didn't work it wasn't entirely successful icon_lol.gif so they're taking it back.
I know there must be a thanks button but I can't find it icon_redface.gif


Gah... Typical! Almost as bad as our usual "Turn it off.. And turn it back on again" (only our advice usually works icon_lol.gif ) Glad your getting it sorted though!
Back to top
 Alert Moderators
Search this topic :: View previous topic :: View next topic  
Post new topic   Reply to topic    DIYnot.com Forum Index > Hardware All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Similar Topics   Replies   Views   Posted 
Acer Aspire 3020 Touchpad not responding 3 760 Mon Oct 02, 2006 7:33 pm
Acer 3020 touchpad 5 660 Tue Oct 10, 2006 4:01 pm
Synaptic touchpad ???? 15 1260 Wed Jan 13, 2010 8:43 pm
Lost display on Acer Aspire 5338 10 360 Sat Sep 17, 2011 6:22 pm
Acer aspire Revo 3700 network controller driver for Vista 14 880 Sat Sep 24, 2011 4:54 pm


 
DIYnot
Find an Expert | Find a Supplier | Search DIYnot.com
Network | Advertising | Newsletter
DIY | DIY How To | @home | DIY Wiki | DIY Forum
By using this site you agree to our Terms of Service / Disclaimer.
Please read our Privacy Policy. Copyright © 2000-2014 DIYnot Limited.