Yale Premium Alarm HSA6400

john2360 · 22 Jul 2010

Hi Everyone,

I am in need of some advice, I have just installed the Yale HSA6400 and have noticed that the power adapter is getting very hot and is buzzing. At first I though it maybe because it was charging the battery but I switched the battery off and the adapter is still the same. I have contacted Yale but have got no response so at the moment I am switching the plug off at night just incase.

Any help would be appreciated

Thank

John

yaleguy3 · 22 Jul 2010

Is the transformer a good fit in the plug or does it seem a little slack?

Never had a buzzing one before possibly faulty? Take it back.
I presume your home electricity is tested?

john2360 · 22 Jul 2010

yaleguy3 said:
Is the transformer a good fit in the plug or does it seem a little slack?

Never had a buzzing one before possibly faulty? Take it back.
I presume your home electricity is tested?

Hi Thanks for your reply,

I have made sure the plug is secure in the wall and the electrics were refitted 4 years ago so I assume they are ok,
Thanks for your help, I will try contacting yale as it was a mail order company I got the alarm from and they will want the entire system back.

dansymons · 11 Aug 2010

Hi there,

Just wondering if you ever got the bottom of the buzzing? I have just installed the same system and noticed mine is buzzing too!

Any help would be appreciated.

Cheers,
Dan

john2360 · 27 Aug 2010

dansymons said:
Hi there,

Just wondering if you ever got the bottom of the buzzing? I have just installed the same system and noticed mine is buzzing too!

Any help would be appreciated.

Cheers,
Dan

Hi Dan, I finally managed to get a reply from yale who confirmed that the adapter should not make the buzzing noise and have since sent me out a new one, I havent had a chance to try it yet but I will let you know how it goes. If you go to Yales website and click on support you can email them for a new adapter.

Regards

John

john2360 · 8 Sep 2010

dansymons said:
Hi there,

Just wondering if you ever got the bottom of the buzzing? I have just installed the same system and noticed mine is buzzing too!

Any help would be appreciated.

Cheers,
Dan

Hi Dan,

I have now received the replacement power adapter and all is well, the new adapter makes no noise and gets no hotter than you would expect so it is worth getting in touch with Yale to get a new one.

Regards

JOhn

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Yale Premium Alarm HSA6400

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yaleguy3

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