Ferroli optimax 25 c F33 fault code

Ellbo · Posted: Sat Sep 18, 2010 9:34 pm

Hi
My Dad has a Ferroli optimax 25 c combi boiler which he's had for about 4 years and its just packed up..

When you switch it on by the mains switch it starts to boot up but then just stops and fault code f33 flashes. We have checked the manual and searched the net but can't find an f33 fault code listed anywhere.
Can anyone point us in the right direction or better still know what the code means.

Thanks.

Agile · Posted: Sat Sep 18, 2010 11:38 pm

Unless anyone here gives you an answer you may have to call Ferroli and ask if they have any idea.

If not then you will probably need to call a competent engineer to identify the problem. A manufacturer's service agent may be a good idea.

As the PCB generates fault codes it may be faulty in itself.

Tony

Ellbo · Posted: Sun Sep 19, 2010 9:15 pm

Thanks for replying Tony.

I tried calling Ferroli on Friday but after waiting in a phone que for an hour I gave up but i'll try again tomorrow, if I get anywhere i'll post it on here.

Cheers

Agile · Posted: Mon Sep 20, 2010 11:31 pm

Well its Monday evening, how did you get on?

Are you in the desolate north of Foleshill or the salubrious south of Tilehill or Stivichall ( which no one outside of Cov can pronounce ) ?

20 years ago a Ferolli was a fit and forget boiler and made up about one in three boilers in brum. Now they are rather losing their direction and more rarely seen.

Tony

Ellbo · Posted: Tue Sep 21, 2010 4:03 am

Hi Tony

I had a bit of a hectic day yesterday so didn't get round to ringing them, it's probably going to be the same today so tomorrow will be the most likely time i'll phone them. I will let you know what they say..

Btw my Dad is in the mild middle of Henley green where as I am in the wild west of woodend

Ell

Agile · Posted: Tue Sep 21, 2010 12:58 pm

I think that Wood End may be where I went to a ballroom dancing class/evening a few months ago.

Not really my thing though.

Tony

kevplumb · Posted: Tue Sep 21, 2010 1:07 pm

Agile wrote:

I think that Wood End may be where I went to a ballroom dancing class/evening a few months ago.

Not really my thing though.

Tony

did you find a fault code there

Ellbo · Posted: Fri Sep 24, 2010 9:38 pm

finally got it sorted. I got through to a Ferroli technician yesterday who told me that fault code f33 was a DHW sensor or return sensor fault, so having identified the sensor in the manual, I ordered one at Coventry heating and plumbing which arrived today so I fitted it and bingo..

Thanks for your replies Tony, very appreciated mate..

Ell

Agile · Posted: Sat Sep 25, 2010 12:03 am

Well done!

Its odd but Ferolli boilers seem to have more than their share of sensor faults.

Its so bad that most of us replace both of them together otherwise the other will fail after a few days and the customer will expect a free return visit.

I dont know if you like Indian food but there is a very good restaurant in NW Cov ( close to that female vet who was on TV for not charging too much ) possibly called Bombay Flame which is really very good.

Tony

Ellbo · Posted: Sat Sep 25, 2010 2:19 am

Not keen on Indian food tbh, I prefer chinese or a good old donor kebab. I wouldn't mind looking up the vet that you mentioned though, the one i take my dogs to charges ridiculous prices..

Ell

Agile · Posted: Sat Sep 25, 2010 5:48 pm

She charged £25 for chipping the dog and injections. but that was a few years ago.

I could take you there but will try to remember the name and address.

Tony

ks52 · Posted: Sun Sep 26, 2010 9:35 pm

i have heard Ferroli are in trouble? Anyone confirm or deny?????

Agile · Posted: Sun Sep 26, 2010 10:57 pm

I have no reason to think that but their boilers dont get good reviews!

http://www.reviewcentre.com/reviews207636.html

Ellbo · Posted: Mon Sep 27, 2010 2:04 am

Wow those reviews are more like horror storys and I thought Ferroli were meant to be a good make.

@ks52 One of the reviewers mentions Ferroli's financial state

"Guarantee is not worth the papers its written on. This company is in financial turmoil and are constantly reducing their workforce whilst unable to attend to constant breakdows.The boilers leak like teabags and i`ve been lucky for mines to last a month at a time.........Don`t do it,,, pay a little more for reliability"

Ell