It is brand new so think it will be returned as faulty. Had I not had one of my own I may not have realised it was a fault.
The induction hob is great. It is the touch controls which cause the problem. I have used ceramic hobs for last 25 years and would not consider any other type. Only one thing that gas excels on is using a WOK. So to me unless you use a WOK then gas is far too dangerous to consider in normal home. When they invent a gas cooker with:-
* A flat surface on which pans are firm and unlikely to tip.
* No naked flame which can cause fires.
* An isolator as with electric which can be operated in same room but away from likely fire danger.
* With auto cut off if left on for extended period.
* With over temperature sensor so will switch off if pan boils dry.
* And with no chance of any dangerous gas escape.
* With hot services no hotter than the items being cooked so minimum chances of being burnt.
Then I may consider gas. But the only way this will happen is to use a converter remote from house which turns gas power into electric.
The new induction hob has two draw backs. It can affect people with pacemakers if they lean over the hob. They are also useless when using a WOK. However the touch controls seem to have a number of faults being slower to use. Affected by spills. And harder to understand. Not a clue why manufactures use touch controls they spoil a good product.
Other than my FSE60i, NEFF 2010, and MIELE CS 1212i the first is stand alone the latter two are only two rings, Induction hob with control knobs seem rare. The only one I can find is the Belling Pbi60r
Unless some one knows of one I have missed?