DIYnot
Local | Network
   DIYnot > Forums
Local | Network
DIYnot Network Local DIYnot Network Local  
  Forum IndexForum Index     RulesRules    HelpHelp     Join FREERegister Free     About CookiesCookies     SearchSearch     LoginLogin 

Boiler problems - Faulty Gas Valve???


 
Post new topic   Reply to topic    DIYnot.com Forum Index > Plumbing and Central Heating
Search this topic :: View previous topic :: View next topic  
Author Message
RyanL

from United Kingdom

Joined: 05 Dec 2010
Posts: 2
Location: Aberdeenshire,
United Kingdom

PostPosted: Sun Dec 05, 2010 1:04 pm Reply with quote

Hi all,

First of all I'm a complete novice when it comes to CH so I apologise in adavance for any stupid questions or incorrect assumptions I make.

We woke up this morning with no heating so I called brittish Gas who we have a service agreement with. unfortunatly they can't come out until Thursday so I decided to have a look at it myself.....

The boiler model is an Ideal Mexico 2.

I noticed the pilot light is on but the main burners don't appear to be coming on. I switched the pilot off as well as the power and restarted everything but no change. I checked the room thermostat, the boiler thermostat and the timer/control box. They all appear to be working and are outputting 240V when switched on. This has let me to suspect the gas valve is faulty and is not switching on. Is this a fair assumption???

I proceeded to check the gas valve solenoid & confirmed power at the pins. I also switched power off and did a ressistance check at the soleniod coil which appears to be open circuit. I would have expected to see a ressistance reading here so am now suspecting the gas valve solenoid.

So I have 2 questions I'm hoping someone here can help me with icon_smile.gif

1 - Have my investigations led me to a reasonable diagnosis?

2 - Is it possible to replace the soleniod in the gas valve? I obviously wouldn't replace the complete valve myself, I would get an expert to do that. But if the solenoid can be replaced without disturbing the gas supply I would be willing to attempt that. The gas valve is a Honeywell V600E.
Back to top
 Alert Moderators

If you do not want to see this advert, click here to login or if you are new click here to join free.
gas112

from Unknown or unspecified country

Joined: 27 Oct 2009
Posts: 8273
Location: Unknown or unspecified country
Thanked: 1911 times

PostPosted: Sun Dec 05, 2010 1:22 pm Reply with quote

Do you mean 4600e. Yes your diagnosis sounds correct and solenoids can be changed but involves breaking the gasline so proper guy req
Back to top
 Alert Moderators
mickyg

from United Kingdom

Joined: 24 Aug 2005
Posts: 15933
Location: Hertfordshire,
United Kingdom
Thanked: 3195 times

PostPosted: Sun Dec 05, 2010 1:27 pm Reply with quote

you cant do this yourself its gas work . Also BG are advertising that they come out the same day now, so maybe you should quote this back to them when you call them. Whats the point in paying for a service contract if your not gonna use it
Back to top
 Alert Moderators
RyanL

from United Kingdom

Joined: 05 Dec 2010
Posts: 2
Location: Aberdeenshire,
United Kingdom

PostPosted: Sun Dec 05, 2010 1:48 pm Reply with quote

Thanks guys, appreciate the quick response. In that case I'll just have to wait for the experts.

Had an hour long "discussion" with BG this morning about their same day appointments but didn't get anywhere. So I agree, it defeats the purposed of having the service contract........
Back to top
 Alert Moderators
ajsdoc

from United Kingdom

Joined: 24 Dec 2004
Posts: 142
Location: Blackpool,
United Kingdom
Thanked: 5 times

PostPosted: Sun Dec 05, 2010 7:01 pm Reply with quote

I had exactly the same last year with EON's version of boiler cover. I put the money aside and let a local guy do the servicing this year. Can't guarantee he'd be out same day to a breakdown, but I doubt it would be much worse than the 7 day wait I had for EON (who also promise much more than they can deliver).

I've decided that cover is expensive, false reassurance.

The local guy that came spent a lot longer servicing our boiler (and fire) than we've noticed before...
Back to top
 Alert Moderators
Boilerman2

from United Kingdom

Joined: 10 Jun 2009
Posts: 4900
Location: Suffolk,
United Kingdom
Thanked: 910 times

PostPosted: Sun Dec 05, 2010 9:03 pm Reply with quote

BG Dont say the will complete ther work same day their Advert on TV cleverly says some one will "Start the Repair" that could mean the Call centre operative that takes your details is deemed to have "Started the repair process" personally I think its playing with words and is very misleading and downright dishonest!! icon_rolleyes.gif
Back to top
 Alert Moderators
Agile

from United Kingdom

Joined: 26 Jun 2004
Posts: 52882
Location: London,
United Kingdom
Thanked: 3328 times

PostPosted: Sun Dec 05, 2010 10:30 pm Reply with quote

RyanL wrote:


Had an hour long "discussion" with BG this morning about their same day appointments but didn't get anywhere. So I agree, it defeats the purposed of having the service contract........



Since I dont telephone them I would be interested to hear their response to your request for the advertised same day response.

I an not sure that I agree with BM2 above that "starting the repair" is activated by a non gas qualified girl merely taking details of the fault. Someone should complain to the advertising standards but that has to be the person who calls BG out.

Tony
Back to top
 Alert Moderators
ollski

from United Kingdom

Joined: 08 Oct 2003
Posts: 4919
Location: Birmingham,
United Kingdom
Thanked: 55 times

PostPosted: Sun Dec 05, 2010 10:33 pm Reply with quote

Boilerman2 wrote:
BG Dont say the will complete ther work same day their Advert on TV cleverly says some one will "Start the Repair" that could mean the Call centre operative that takes your details is deemed to have "Started the repair process" personally I think its playing with words and is very misleading and downright dishonest!! icon_rolleyes.gif


No it means someone will be out to physically begin the repair before 8pm if the call was placed before 1pm. Guessing the get out at the moment is the 'exceptional weather conditions'
Back to top
 Alert Moderators
Search this topic :: View previous topic :: View next topic  
Post new topic   Reply to topic    DIYnot.com Forum Index > Plumbing and Central Heating All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Similar Topics   Replies   Views   Posted 
Faulty programmer or boiler having problems? 4 100 Thu Apr 19, 2012 9:22 pm
Old Concord boiler - Possible faulty gas valve, price? 7 1200 Tue Mar 21, 2006 4:49 pm
Faulty boiler diverter valve. 6 640 Tue Dec 02, 2008 8:59 pm
trouble changing the washer on a faulty toilet cistern valve 5 520 Sun Jan 31, 2010 10:58 am
Ideal Isar Faulty Diverter Valve - Please help!! 3 140 Mon Jan 10, 2011 1:05 pm


 
DIYnot
Find an Expert | Find a Supplier | Search DIYnot.com
Network | Advertising | Newsletter
DIY | DIY How To | @home | DIY Wiki | DIY Forum
By using this site you agree to our Terms of Service / Disclaimer.
Please read our Privacy Policy. Copyright © 2000-2014 DIYnot Limited.