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Intermittent wireless thermostat issue - British Gas W&B


 
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markwt

from United Kingdom

Joined: 20 Dec 2010
Posts: 1
Location: Tyne and Wear,
United Kingdom

PostPosted: Mon Dec 20, 2010 9:55 pm Reply with quote

Hi all,

I have a Worcester + Bosch British gas labeled combi boiler. Not sure of the exact model but it was installed about 2 + 1/2 years ago.

I think the wireless system is a rebadged Drayton. It has RF on the transmitter and WR1 on the receiver.

All has been fine for 2 + 1/2 years until the cold snap started about 2-3 weeks ago.

Now the central heating will sometimes not fire up in response to transmitter requests for heat. I've changed the batteries and resynced the transmitter-receiver as outlined in the manual.

I've also tried changing my wireless router's channel from 1 to 13. (I've had the same wireless router since the boiler was installed).

We don't have a wireless doorbell or anything similar which could cause issues.

I don't think the signal is being blocked as when I'm changing the target temperature in manual mode, the red "alarm" led flashes on the receiver.

I can usually get it to work after moving the manual temperature down and then up again, but sometimes this can take 4-5 attempts.

Is there anything I can do asides from a call out? I have cover but I'll have to pay the first 50 of any work done so I'd prefer to avoid that if possible.

Thanks
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PEDANTICVINDICTIVEMAN

from Western Sahara

Joined: 10 Jul 2004
Posts: 6569
Location: Western Sahara
Thanked: 1028 times

PostPosted: Mon Dec 20, 2010 10:01 pm Reply with quote

I have the same problem with one of my customers RF progstat, I sure they are the same item just badged for the trade, same age as well, I am going to change if for another new one, it's a 20 minute drive so I ain't faffing with it, it's out of guarantee so I will be charging.
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gordongas

from United Kingdom

Joined: 08 Sep 2005
Posts: 883
Location: Blackpool,
United Kingdom
Thanked: 84 times

PostPosted: Mon Dec 20, 2010 10:14 pm Reply with quote

sounds like the reciever not switching.buy one they are only 2 screws undern the unit then lift forward and up,reset as per instructions
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