Hi everyone - I'm hoping you can give me a few pointers on how to restart my alarm after the following episode...
I came home to find the strobe activated on the external bell. Entered front door and tried to turn off alarm as normal. The keys beeped as I entered the code but the alarm didn't turn off. I entered the code again - nothing - I didn't have a manual so went a bit crazy with the number of times I entered the code after that to no avail - the internal alarm activated followed by the external bell. No leds were lit apart from the green one at the top left that looks like a wave.
My neighbour tells me the alarm went off during the day after a power cut - so after reading earlier messages I'm assuming I need a new backup battery which I now have but I'm not sure if the way the alarm was made to stop will effect how it has to be reconnected?
In order to get it to stop I turned off the mains, opened the panel and disconnected the battery, and took the 3 amp fuse out (not the ones in the panel but from a separate fuse casing just next to the panel). The external alarm sounded for over 30mins then turned to a chirping noise, I eventually found another fuse box under the stairs that links to the external bell somehow and it stopped chirping (though I'm not sure why if the mains was off this would have had any effect). So everything's now totally dead.
I would really appreciate some guidance on the order of how to turn things back on and reconnect the new battery with sounding the alarm for the least amount of time possible. Also, from what I've read entering the code twice should have deactivated the alarm, would the low battery explain why this didn't happen? Or do you think there may be something wrong with the panel as well?
Really appreciate any help - thanks
I came home to find the strobe activated on the external bell. Entered front door and tried to turn off alarm as normal. The keys beeped as I entered the code but the alarm didn't turn off. I entered the code again - nothing - I didn't have a manual so went a bit crazy with the number of times I entered the code after that to no avail - the internal alarm activated followed by the external bell. No leds were lit apart from the green one at the top left that looks like a wave.
My neighbour tells me the alarm went off during the day after a power cut - so after reading earlier messages I'm assuming I need a new backup battery which I now have but I'm not sure if the way the alarm was made to stop will effect how it has to be reconnected?
In order to get it to stop I turned off the mains, opened the panel and disconnected the battery, and took the 3 amp fuse out (not the ones in the panel but from a separate fuse casing just next to the panel). The external alarm sounded for over 30mins then turned to a chirping noise, I eventually found another fuse box under the stairs that links to the external bell somehow and it stopped chirping (though I'm not sure why if the mains was off this would have had any effect). So everything's now totally dead.
I would really appreciate some guidance on the order of how to turn things back on and reconnect the new battery with sounding the alarm for the least amount of time possible. Also, from what I've read entering the code twice should have deactivated the alarm, would the low battery explain why this didn't happen? Or do you think there may be something wrong with the panel as well?
Really appreciate any help - thanks
