Problem with Galaxy 16+ alarm

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stuteman

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Hi,
Hope someone can help. I had a power cut the other night and my Galaxy 16+ says it needs an Engineer Reset.

The alarm is not monitored and was in the house when I bought it. There are no books, paperwork etc.

Is it possible to do this myself without major expense. I am going on holiday at the weekend and would like to have it working again before I go.

Any help much appreciated.
 
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What Does the log say?

Enter your code then press 9, use the B key to scroll through the log.

Did the alarm sound when the power was cut?? if yes you also need a new battery
 
Hi, thanks for your reply.
Log says
08:26CANCEL 14
MGR 001

No the alarm didn't sound.
 
hi, no you need to keep goin back using the B key, this will tell us the problem.

Remember the time the alarm was active and scroll to then.

Engineer resets are mainly setup on tampers so thats the probable cause.
 
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Ok.

SYSTEM - POWER
TAMP S/C 14
Then follows at least 2 sets of
Back Door PA 041
Front Door PA 041
Main Bed etc etc

then it repeats.

Is that it?
 
So a short on those zones you mentioned.
Had any work done near the panel prior to the problem?

Do the zones restore, this will look like a - & + next to the event?

Would suggest you get an engineer in to check those zone cables OP
 
When I said in previous post that the Back Door/Front Door showed twice one lot had a '-' after them and the next one a '+'.

Just noticed another one named FUSE/DCFAIL 018 with a '-' after it.

The power cut happened during a thunder storm and there was lightning as well.
 
possible battery fail
also it could be a bit dead as the 16+ don't really like mains spikes!!!

you are going to have to get an engineer who knows Galaxy out to it to be honest
it is not a DIY panel, even tho there are a few on here (me included) who mainly fit Galaxy, you would have to have some knowledge of the layout of the programming to be able to sort thru it

Sorry mate, you need ad engineer on that one

Oasis
 
Have to agree with Oasis.
Does sound like a spike and a duff batt though.
Engineer time with these.
 
Thanks all.

As a matter of interest would it be better to think of a new system (this one is 10 years old) or if repairable go with that?

If I decided to replace would the wiring etc be re-usable and what would you recommend to replace it with?
 
Panel still beats a lot on the market today.
To swap you would need EOl compatable as I have no idea if 4 or 6 core is used on your installiation.

Typical panels would be another Galaxy, Texecom (Premier) or Cooper M Series.
 
D

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