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Dell laptop studio 1555 cd stuck


 
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Garfeild

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PostPosted: Sun Jun 12, 2011 11:57 am Reply with quote

Hi, ive just spent all sunday morning trying to get a stuck cd out of the mrs laptop,obviously shes not happy.i think ive put the cd in upside down.
there is just a slot,no ejection button or little hole to poke a paper clip in.
There is what looks like an eject button next to F12,but it doesnt do anything
Going into the media player,it says theres no cd in the drive,or its a format thats not recognised,but even if the format isnt recognised,surely ther must be a way of getting a cd out.
Anyone know how to get the disc out before i throw it out of the window?
TIA
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sweet

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PostPosted: Sun Jun 12, 2011 12:11 pm Reply with quote

your best bet would be to pop into town and buy yourself some juicy fruit...
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Monsterminty

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PostPosted: Sun Jun 12, 2011 12:39 pm Reply with quote

turn the laptop over and look for a panel which is over the disk drive, open it, you should be able to access the disk drive from there, if you can, remove the drive, if you can't then take a photo of it open for me and post it here i'll talk you through it step-by-step.


Last edited by Monsterminty on Sun Jun 12, 2011 7:02 pm, edited 1 time in total
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Igorian

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PostPosted: Sun Jun 12, 2011 1:11 pm Reply with quote

Have you tried opening My Computer, right clicking on the cd/dvd drive and clicking eject?
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homertimpson

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PostPosted: Sun Jun 12, 2011 5:22 pm Reply with quote

When you turn the laptop on, try pressing the eject button immediately - before Windows tries to read what's inside the drive. [I think it's next to F12 and it's orange?]
It may be the split second needed to eject it.

Homer
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homertimpson

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PostPosted: Sun Jun 12, 2011 5:45 pm Reply with quote

Found this on the Dell Community website:

Homer


Quote:
The Studio 1555 goes with a slot drive. So there is no manual way you can remove the CD, unlike the older ones, where we could use a paper clip.
If the CD drive is not getting recognized follow the below steps.

Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, click UpperFilters. You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.

If the drive gets detected, then open up My computer, and right click on the CD drive and then eject.
If the drive does not get detected, contact Dell technical support to have the drive replaced
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Monsterminty

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PostPosted: Sun Jun 12, 2011 7:09 pm Reply with quote

this may help if the disk is not physically stuck

http://tech-tweak.com/2009/11/how-to-eject-stuk-dvd-from-slot-load-dvd-drive.html

ro you can try double sided stickey tape on a playing card and slide it in, you get the idea.

I also found this website
http://www.insidemylaptop.com/disassemble-dell-studio-1737-laptop-replacing-dvd-drive/

it also applies to your laptop, now i would only attempt this if you are confident that you can do it, read it through a few times.
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Garfeild

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PostPosted: Tue Jun 14, 2011 3:58 pm Reply with quote

Well i eventually got it out,the disc must have not gone in properly when inserted, i took the battery out,looking for any hidden button,but when i refitted the battery,it made a noise from the disc drive,then displayed all the files i had on the disc,i was then able to eject it....so i had put it in the right way!!
Thanks for all the suggestions.
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