Hotpoint WM538 not draining

Joined
17 Jan 2006
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Location
London
Country
United Kingdom
Hi,

I'm hoping someone can help me. My washing machine is full of water & will not drain. It is a Hotpoint Aquarius Extra WM538 1200 Spin. I've read about a possible blocked pump but not sure how to clear the blockage. Incidentally, it is not fitted to under the sink if that helps any. Thanks in advance for any advice.
 
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