Does anyone know how to? My package directed me to http://www.symantec.com/en/uk/index.jsp but all the support links (including Contact Us) just brought me back to the same place.
Contacting Symantec/Norton
- Thread starter JohnD
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Using your posted addy for symantec, then <Home and Office technical support> Got me here ...
http://www.symantec.com/region/reg_eu/techsupp/home_homeoffice/index.html
Free on line support
From there, to the subscription troubleshooter at :-
http://symantec.atgnow.com/subscription/categoryBrowse.do
For the website www.symantec.com, in Zone Alarm Pro
I am allowing session and persistent cookies.
Applying no ad blocking and no 'Mobile code' blocking.
I am also using Opera browser so not affected by IE settings.
http://www.symantec.com/region/reg_eu/techsupp/home_homeoffice/index.html
Free on line support
From there, to the subscription troubleshooter at :-
http://symantec.atgnow.com/subscription/categoryBrowse.do
For the website www.symantec.com, in Zone Alarm Pro
I am allowing session and persistent cookies.
Applying no ad blocking and no 'Mobile code' blocking.
I am also using Opera browser so not affected by IE settings.
thanks, I used your links and got their support phone no.
Not sure what can be wrong (I have allowed cookies from that site). I found a "No Java" link so perhaps I have not got java installed on this machine yet, don't know if that could have been the cause.
Not sure what can be wrong (I have allowed cookies from that site). I found a "No Java" link so perhaps I have not got java installed on this machine yet, don't know if that could have been the cause.
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Re: Complaint about Symantec Website (NO)support links
Thank you for contacting Symantec. We were experiencing an issue with our
Technical Support site yesterday. I apologize for any inconvenience
caused. Please visit the following site to contact Technical Support and
post a message online to a trained technician:
http://www.symantec.com/techsupp/contact.html
Let me know if you have any further questions or comments.
Kind regards,
Symantec Webmaster
Re: Complaint about Symantec Website (NO)support links
Thank you for contacting Symantec. We were experiencing an issue with our
Technical Support site yesterday. I apologize for any inconvenience
caused. Please visit the following site to contact Technical Support and
post a message online to a trained technician:
http://www.symantec.com/techsupp/contact.html
Let me know if you have any further questions or comments.
Kind regards,
Symantec Webmaster
