Hi,
All
just wanted some advice, I paid a CORGI to re-fit my Ideal Isar HE24 recently.
The next day I noticed it was leaking - some investigation, reading of manual etc reveal that he did not connect the condensation outlet or route it out of the building. While diagnosing this I discovered the following which I don't know if they are major problems which will require me to get him or another CORGI out to resolve:
He did not connect anything to the safety valve on the far right of the boiler - no discharge pipe etc - is this needed or 'optional' as he is implying?
He also connected the pressure gauge on the right hand side of the boiler whereas the manual shows it on the first inlet valve on the left hand side - does this mean water is flowing and returning round the boiler the wrong way? if so, is this a problem which must be corrected?
These above are probably mistakes which I would expect a DIY'er to make but I thought the whole point of being forced to pay a CORGI was that the job would be done right first time - probably quite important with something like a boiler!
Another worrying point is that within an hour or so of him installing the boiler I could smell gas - phoned him and told him and he said "Oh, I think I forgot to tighten the nut under the jig on the gas inlet valve" So obviously I tightened it.
I have turned the gas off at the mains now anyway because of the leaking condensate issue but before I turned it off I noticed there was still a slight smell of gas when I arrived this morning - (not living there so did not notice it overnight) - I assumed I had not tightened the nut properly - but just noticed that he seems to have also started to cut the main 22mm gas main, then changed his mind - but it seems like the cut might have been deep enough to make a pin-hole right through allowing gas to leak out!
Any feedback on this installation - the guy was friendly, helpful and offered good value for money, and I have not raised all the problems with him yet - but now I am thinking he could be a danger to people's health and perhaps I should report him to CORGI rather than getting him to come and resolve things? If I did this would CORGI send someone out to fix it properly - and would this be at my expense or theirs?
TIA for any feedback, advice
All
just wanted some advice, I paid a CORGI to re-fit my Ideal Isar HE24 recently.
The next day I noticed it was leaking - some investigation, reading of manual etc reveal that he did not connect the condensation outlet or route it out of the building. While diagnosing this I discovered the following which I don't know if they are major problems which will require me to get him or another CORGI out to resolve:
He did not connect anything to the safety valve on the far right of the boiler - no discharge pipe etc - is this needed or 'optional' as he is implying?
He also connected the pressure gauge on the right hand side of the boiler whereas the manual shows it on the first inlet valve on the left hand side - does this mean water is flowing and returning round the boiler the wrong way? if so, is this a problem which must be corrected?
These above are probably mistakes which I would expect a DIY'er to make but I thought the whole point of being forced to pay a CORGI was that the job would be done right first time - probably quite important with something like a boiler!
Another worrying point is that within an hour or so of him installing the boiler I could smell gas - phoned him and told him and he said "Oh, I think I forgot to tighten the nut under the jig on the gas inlet valve" So obviously I tightened it.
I have turned the gas off at the mains now anyway because of the leaking condensate issue but before I turned it off I noticed there was still a slight smell of gas when I arrived this morning - (not living there so did not notice it overnight) - I assumed I had not tightened the nut properly - but just noticed that he seems to have also started to cut the main 22mm gas main, then changed his mind - but it seems like the cut might have been deep enough to make a pin-hole right through allowing gas to leak out!
Any feedback on this installation - the guy was friendly, helpful and offered good value for money, and I have not raised all the problems with him yet - but now I am thinking he could be a danger to people's health and perhaps I should report him to CORGI rather than getting him to come and resolve things? If I did this would CORGI send someone out to fix it properly - and would this be at my expense or theirs?
TIA for any feedback, advice