bathroom installation Queries

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Derbyshire
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Can somebody help me? I recently had a new bath, sink and toilet installed in my home. I paid him in full but feel things left undone but I live on my own and have no idea whether he has done a good job or not. My queries:
1. is it normal to NOT fix the toilet and sink to the wall/floor?
2. Is it normal to put a temporary pipe outside when he put the new bath in? My plumber undertook 2 jobs at the same time and left my job after fitting this temporary pipe. The tiler subsequently used my new bath to clean his tubs full of grouting and the mixture came out like a waterfall into my back yard area making the all white/grey colour - it looks a mess. He promised to come back and clean it but hasn't yet. Is it normal for tilers to do this or should he have used an outside tap?
3. is it normal to have a leaking stop cock valve after he finished the job? (he never came back to fix it. It does now seem a slow leak but still slow drips).
I have no idea if I have case to get him to come back.
Someone's help would be very much appreciated.
Thank you very much.
 
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what on earth is the sink fixed to if not the wall or floor??????? :eek:
 
what on earth is the sink fixed to if not the wall or floor??????? :eek:

Thanks very much for quick reply. I am saying they are not fixed to wall/floor because all the holes that allow for fixing are still hollow. I daresay the weight of the toilet is keeping it secure but as for the sink I cannot say how he has secured it?? Surely the pre-drilled holes allowed for fixing are the only way they can be secured to wall/floor??
 
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sounds like a mastic queen, or stick like ****. might be ok but a proper hassle if it needs removing for maintance or replacing (tiles and all stuck to the sink). not a very neat job but will do. as for the leaks may not be job price but he should have made you aware that it needs repairing at a cost. waste pipe is a no,no :eek: what would have happened if you had a bath?? should not have been used! pipe fitted only as a guide for the tiler.

just some thoughts and i am a plumber not diy man
 
there are normally two more fixing holes on basins higher up, see if there are any bolts there. none of it sounds good practice,

the stopcock is not really his fault as it will have started leaking when he used it, a quite simple fix for him though as it is a regular thing.
 
sounds like a mastic queen, or stick like s**t. might be ok but a proper hassle if it needs removing for maintance or replacing (tiles and all stuck to the sink). not a very neat job but will do. as for the leaks may not be job price but he should have made you aware that it needs repairing at a cost. waste pipe is a no,no :eek: what would have happened if you had a bath?? should not have been used! pipe fitted only as a guide for the tiler.

just some thoughts and i am a plumber not diy man

Thank you. Very helpful.
The toilet has a clear sealant around the base but this clearly is not what you are referring to. The sink sits on top of the pedestal. The back of sink is not flush with the wall and I can actually lift up the sink slightly but don't want to too much in case I disturb the white sealant around the edges (which obviously only goes so far anyway). There was a sealant where the sink meets the pedestal but obviously with slight movement it no longer actually meets. Again sealant around the base of the pedestal but not bolted down.
There is a hole (assume pre-drilled) on the left hand side of the sink but no idea why it is there??
Stop cock leak - no leakage prior to him having to switch on/off for the installation. British Gas guy came to service boiler and I mentioned it to him and he said it can happen (but can't remember why he said it can happen) - said he always checks before he leaves a job and said the plumber should have checked also.
The tiler said he didn't know the plumber had fitted a temporary pipe - he thought the dirty grout water was going into the drain.
Should I query why he didn't bolt toilet/sink/pedestal to floor/wall?
 
yes you should defo ask him back to fasten it wall explain that the sealent has come away and the appliance is not installed to manufactures instructions or approved code of practise. He may have genuine reason so dont take this as open season on a cowboy. Just give the installer the benefit of the doubt to carry out a the snaging list. Also due to the infrequent use of the stop tap packing glands do weep. Not a big repair or replace as long as the boundry stop tap works and can be found. Like i said this is common but a extra? Hope this helps.
 
there are normally two more fixing holes on basins higher up, see if there are any bolts there. none of it sounds good practice,

the stopcock is not really his fault as it will have started leaking when he used it, a quite simple fix for him though as it is a regular thing.

Thanks for your reply. Found the 2 fixing holes higher up but nothing there - hollow - can touch the tiles through the hole.
Stopcock leak - noted, thanks.
 
yes you should defo ask him back to fasten it wall explain that the sealent has come away and the appliance is not installed to manufactures instructions or approved code of practise. He may have genuine reason so dont take this as open season on a cowboy. Just give the installer the benefit of the doubt to carry out a the snaging list. Also due to the infrequent use of the stop tap packing glands do weep. Not a big repair or replace as long as the boundry stop tap works and can be found. Like i said this is common but a extra? Hope this helps.

Hi Barkie1, thank you very much. You have helped. I feel a little more confident to go back to him now and hopefully resolve things. One thing though, sorry if I seem a bit of an idiot, but in your earlier response when I spoke about the temporary pipe fitted outside (because he was rushing to get to the other job he had undertaken at the same time-he kept coming and going throughout the week) resulting in the bath water flowing into the yard instead of downthe drain pipe, you commented that this pipe "was a guide for the tiler" - sorry but I didn't fully understand what you meant?
 
the pipe from the bath isnt a guide for the tiler what the plumber has done is what alot of plumbers do including myself hes poked the pipe out of the wall and fitted the bath. then after you have fitted the bath sink etc you go outside and connect all the wastes up so you dont have to keep going in and out of the house . i think he could of forgot or didnt want to do it and took the money and ran. you need to contact the plumber ask him to finish off the job to how you want it and if he wont come back take it further.
 
as dan says he may have forgot to connect it up outside. i was only pointing out if he was in a 'rush' and he knew that the tiler was going to be on site before he could connect it up then he may have connected this pipe to the bath so the tiler could tile around it nice and neatly. (common if bath is sliper or roll top with no bath pannel if there is a pannel to hide this then it makes little difference and pointless to fit unless you connect it up fully). i just didnt want to shot the guy down as there may have been reasons for this as mentioned above, just not normal or good practise.
 

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