Worcester all day long, 7 yr warranty and proven in the market with the best after care in the industry! no brainer really
Worcester bosch or Intergas?
- Thread starter th3m4n
- Start date
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Question you have to ask yourself.... and I speak as "approved" by:
Worcester
Vaillant
Atag
Atmos
Intergas
Veissmann (100 series only at present)
Do you want the best boiler that doesn't need a hugely expensive after sales network. Or a boiler that is average in design/construction warranting said huge network?
I know what half of the equation I prefer to spend hard earned cash.
Worcester
Vaillant
Atag
Atmos
Intergas
Veissmann (100 series only at present)
Do you want the best boiler that doesn't need a hugely expensive after sales network. Or a boiler that is average in design/construction warranting said huge network?
I know what half of the equation I prefer to spend hard earned cash.
Without a doubt Worcester have it right with 320 engineers on the road, they have every one fully employed with warranty breakdowns and if truth be told they could do with another 320.
.The only time I'd consider a WB is over a Viesmann or Vaillant.
Intergas for me and not a breakdown engineer in sight..
After having pulled a few Vaillant's to pieces last week I have a lot more confidence in their engineering. Intergas still have the edge... But as has been said in "the other place".... give Vaillant WB's after sales support and you have a formidable combination.
They are still relying on inherently flimsy parts though. As I am going to demonstrate tomorrow when I have to remove, replace and clean all the bits an Intergas boiler either doesn't have or doesn't rely on for smooth performance.
Although to be fair the installer was a total knob end.
They are still relying on inherently flimsy parts though. As I am going to demonstrate tomorrow when I have to remove, replace and clean all the bits an Intergas boiler either doesn't have or doesn't rely on for smooth performance.
Although to be fair the installer was a total knob end.
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'Without a doubt Worcester have it right with 320 engineers on the road, they have every one fully employed with warranty breakdowns and if truth be told they could do with another 320'.
This is hearsay from someone who has not had direct experience with their service or product.
I fit a 100 boilers a year and am very happy to rely on Worcester-Bosch during their7 yr warranty period. It enables me to give my customers a better service by having the backup of a large and fully inventoried parts store on each of those 320 vans.
The Intergas story is one of a small importer selling a product from the Netherlands that has no direct on site backup service force in the UK.
If, as a customer,your Intergas installer gets bored with heating and leaves for Spain, who are you going to call for warranty? The other Intergas installers aren't going to come running, because you passed them over when you accepted the other guy's quote.
I am sure Dan does an excellent job and will do his best to be around when one of these units goes wrong, for instance when the Wilo pump seizes up.
I'll reiterate for those of you who can't remember; the no-diverter valve, no plate heat exchanger combi boiler has been here before, it is not new or innovative, and one of the early users of this design was none other than Worcester-Bosch themselves.
Someone on here will announce they have invented a round thing you can fix on a cart next.
This is hearsay from someone who has not had direct experience with their service or product.
I fit a 100 boilers a year and am very happy to rely on Worcester-Bosch during their7 yr warranty period. It enables me to give my customers a better service by having the backup of a large and fully inventoried parts store on each of those 320 vans.
The Intergas story is one of a small importer selling a product from the Netherlands that has no direct on site backup service force in the UK.
If, as a customer,your Intergas installer gets bored with heating and leaves for Spain, who are you going to call for warranty? The other Intergas installers aren't going to come running, because you passed them over when you accepted the other guy's quote.
I am sure Dan does an excellent job and will do his best to be around when one of these units goes wrong, for instance when the Wilo pump seizes up.
I'll reiterate for those of you who can't remember; the no-diverter valve, no plate heat exchanger combi boiler has been here before, it is not new or innovative, and one of the early users of this design was none other than Worcester-Bosch themselves.
Someone on here will announce they have invented a round thing you can fix on a cart next.
err?
took the words right of of my mouth
intergas use service agents and have directly employed engineers. intergas UK is the same as intergas in the Netherlands. its not a third party importer, its the manufacturer.
the installer fecking off has no bearing on the warrenty.
you are simply talking out your arse
took the words right of of my mouth
intergas use service agents and have directly employed engineers. intergas UK is the same as intergas in the Netherlands. its not a third party importer, its the manufacturer.
the installer fecking off has no bearing on the warrenty.
you are simply talking out your arse
Simon, the Intergas HEX is totally different to other bithermic designs.
Sadly for the guy that asked the question ......... ask a dozen engineers what boiler and they will fight and bicker about 4-5 different makes and never agree
IMHO all the makes listed are as good as each other, Worcester have the best after care service
Whats more important is that its installed correctly .... by correctly the most imprtant thing is that the system water is clean and dosed with the correct chemicals, fit a magnetic filteration device ( we use magnaclean but please dont ask whats best as another fight will break out) ... most boiler issues are caused by dirty water
The gas pipe has to be the correct size going to the boiler - very important
Other than that you pays your money and takes your choice
Me .......... I like Worcester as they score 9/10 in all areas ...... some may score 10/10 for enginerring but then only 7/10 for customer service
A good idea is to call Intergas/valliant/atag/worcester/veismann at 7pm tonight and see who answers the phone to help you!!
IMHO all the makes listed are as good as each other, Worcester have the best after care service
Whats more important is that its installed correctly .... by correctly the most imprtant thing is that the system water is clean and dosed with the correct chemicals, fit a magnetic filteration device ( we use magnaclean but please dont ask whats best as another fight will break out) ... most boiler issues are caused by dirty water
The gas pipe has to be the correct size going to the boiler - very important
Other than that you pays your money and takes your choice
Me .......... I like Worcester as they score 9/10 in all areas ...... some may score 10/10 for enginerring but then only 7/10 for customer service
A good idea is to call Intergas/valliant/atag/worcester/veismann at 7pm tonight and see who answers the phone to help you!!
Yes sherbert you are also missing the point.
WB have an army of engineers on call 24/7 because obviously they need them, whereas the Intergas boiler almost never goes wrong (if it's installed correctly) one or two sat in an office giving the installer advice over the phone is all they need.
So the question is would I buy a boiler that has an army of engineers on call 24/7 or one that is prooving to be very reliable and doesn't break-down in the first place.
Also what I object too, is WB handing out thousands of quids worth of goodies to their loyal installers. Thats bribery and of course you are going to love them and not be bias in the slightest.
WB have an army of engineers on call 24/7 because obviously they need them, whereas the Intergas boiler almost never goes wrong (if it's installed correctly) one or two sat in an office giving the installer advice over the phone is all they need.
So the question is would I buy a boiler that has an army of engineers on call 24/7 or one that is prooving to be very reliable and doesn't break-down in the first place.
Also what I object too, is WB handing out thousands of quids worth of goodies to their loyal installers. Thats bribery and of course you are going to love them and not be bias in the slightest.
So says a Worcester Installer who has to fit about 50 of their boilers every year to maintain his status.
But while they do the job have have the best aftersales service, the Worcester Installers have a huge incentive to only fit that make.
A true independent can ( and will ) offer any boiler make!
The OP has apparently chosen two Worcester Installers!
Tony
Yes sherbert you are also missing the point.
WB have an army of engineers on call 24/7 because obviously they need them, whereas the Intergas boiler almost never goes wrong (if it's installed correctly) one or two sat in an office giving the installer advice over the phone is all they need.
So the question is would I buy a boiler that has an army of engineers on call 24/7 or one that is prooving to be very reliable and doesn't break-down in the first place.
Also what I object too, is WB handing out thousands of quids worth of goodies to their loyal installers. Thats bribery and of course you are going to love them and not be bias in the slightest.
I fail to see what point I am missing??
If and when Intergas prove thereselves in the UK market on all points then maybe I will fit them but if a boiler has a fault are you saying that I have to repair it whilst someone over the phone directs me!! FFS
And what goodies do Worcester give me that amount to bribery ......... Baxi give argos points and such crap/ others give money back
Tell me what Goodies as you describe them that worcester give me
And what I was trying to say to the poster that asked a question is that the boilers I listed very rarely go wrong if installed correctly and are serviced correctly ........ or would you say that all of them are gash except for the intergas
I'm just speculating here, but I would imagine that WB installations grossly out number IG to a significant factor.. so I don't think that having so many warranty engineers is relevant.
to this day, I have never seen an Intergas boiler in a rented property/new build/
to this day, I have never seen an Intergas boiler in a rented property/new build/
Why not 8:30?
What points?
The core design of the boiler has been around for longer than any other domestic boiler than i can think of apart from the Atag Q series.
WB have just released yet another boiler - I can't keep up.
Can't deny they have a great support network, but then you are paying for it at the expense of build quality. You will do well to convince me and most others here that WB are solidly built.
there is alot of things to agree with and not on this thread. Firstly some people are getting involved in a tit for tat spat because they prefer Wb or Intergash. I dont like wb personally but I agree alot with what Simon says from a business perspective and as much as im not a WB fan, they are not unreliable and the company has it bang on where support is concerned. I fit Atag, but im also an agent for them. I wouldnt recommend them to all and sundry on the basis that its better if an agent installs and maintains the boiler imo.
Mehran, you and I both know that Intergash is sold under license, no point dancing around the facts.
I don't fit intergash either but they seem like a decent boiler, few things i dont like about them, but the point of this thread was an end user asking what would be best for them. So maybe we should concentrate on addressing that rather than bickering about our loves for certain brands. Lets face it if they end up with a WB are they gonna be unhappy or in a disaster? course not.
As far as all this 320 engineers are concerned, well its not surprising when you shift 250k boilers a year. Group Service sell 400k a year. I would be surprised if intergas sell 10k.
My advice don't get either their installers argue to much
Mehran, you and I both know that Intergash is sold under license, no point dancing around the facts.
I don't fit intergash either but they seem like a decent boiler, few things i dont like about them, but the point of this thread was an end user asking what would be best for them. So maybe we should concentrate on addressing that rather than bickering about our loves for certain brands. Lets face it if they end up with a WB are they gonna be unhappy or in a disaster? course not.
As far as all this 320 engineers are concerned, well its not surprising when you shift 250k boilers a year. Group Service sell 400k a year. I would be surprised if intergas sell 10k.
My advice don't get either their installers argue to much
Dan ............ Im not going to get into an argument with you over this
As I have said stick a dozen engineers in a room and they will all have there views on whats the best boiler
From my view WB or valliant are the best as I look at what they provide all round to my customers and to my buisness ......... I feel WB are better but thats just my view
Also some may say that new boilers are devolpment others will argue that the old ones were poor so they had to redevolp them
Others may arguie that if the core design has not changed for some 15-20 years then they are not moving forward others may say that you cant redesign perfection!!
As I have said stick a dozen engineers in a room and they will all have there views on whats the best boiler
From my view WB or valliant are the best as I look at what they provide all round to my customers and to my buisness ......... I feel WB are better but thats just my view
Also some may say that new boilers are devolpment others will argue that the old ones were poor so they had to redevolp them
Others may arguie that if the core design has not changed for some 15-20 years then they are not moving forward others may say that you cant redesign perfection!!
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