I recently moved into a newly built house [4 months]. I noticed recently that the ceiling was wet from leaking water from the bathroom upstairs. When taking a bath later I filled up the tub until it started overflowing and noticed that the water was also falling in the living room through the ceiling!
I called the builder and explained but he asked me to check if leak was from water draining out of tub or from bath spillover only [Meaning water that overflows from tun and goes on to the bathroom floor]. I concluded the water was only going into ceiling and then living room if it went on to the bathroom floor. The builder then said people should be careful when taking a bath and make sure water was not spilled.
I felt the builder's answer was unfair and suspect he is trying to avoid fixing the problem. Granted water on the floor is not normal but surely in a bathroom it's bond to happen. Is it standard then that water on bathroom floor goes into ceiling and can it not be fixed. Rather, should the builder not fixing it?
I called the builder and explained but he asked me to check if leak was from water draining out of tub or from bath spillover only [Meaning water that overflows from tun and goes on to the bathroom floor]. I concluded the water was only going into ceiling and then living room if it went on to the bathroom floor. The builder then said people should be careful when taking a bath and make sure water was not spilled.
I felt the builder's answer was unfair and suspect he is trying to avoid fixing the problem. Granted water on the floor is not normal but surely in a bathroom it's bond to happen. Is it standard then that water on bathroom floor goes into ceiling and can it not be fixed. Rather, should the builder not fixing it?