New Build: Are joists causing creaks,cracking sounds?

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Renfrewshire
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I live in a 2 year old detached home (from new) and have had the builders/site agent/joiner round 8 times to sort what i thought was creaking floorboards in two bedrooms.
The problem is when walking around upstairs in the two bedrooms on the west facing side there are creaks and sometimes cracking sounds,but nothing i couldn't live with .
It's when I'm in either the lounge or dining room which is under these bedrooms. When either my wife or son or even the dog (who is a King Charles spaniel) are in these bedrooms walking. The noises coming from above are really loud .The noises are like loud cracking sounds, especially when the heatings on for some strange reason.
The joiner during his visits has on a conservative estimate put down around 200 screws in these bedrooms along the joist line but it was still as bad as ever.
Finally after 26 months of putting down half a ton of screws in the worst section of the my Bedroom, he along with the site agent decided cut a hatch to do some work and the cracking reduced by 10 fold in that area. Problem solved I thought,just the other offending areas to sort.
The builders are refusing to come back to fix all the offending areas as my 2 year remedial period is up.They've been sorting it for the past two years I cried and when they finally seem to be getting somewhere your not coming back. I had to give it a go myself once the area that was fixed began to creak more loudly. I lifted the hatch were the joiner had cut and looked to see what he'd done and I'd replicate it elsewhere. (he had put in 50mm noggins under the cut lines))
It looks like he's put in 8 wedges (two wedges had fallen out) between the joist end and the outer frame top and bottom of the west facing wall (I'm no expert at building terminology) as there are gaps there, maybe a 1/4 of an inch.There are no nails or screws holding the joist in position i could see from the bricked side,the wedges wouldn't have gone in otherwise.
I have a horrible feeling it's the same problem all along this wall.looks to me like the joists ends aren't nailed along this side of the house.
Anyone one out there got similar problems or had these problems and fixed it? Any suggestions on which circular saw I should get to cut the hatches if wedging is the only remedy.

PS.The east facing wall has 2 bedrooms also and the floors are fine.
 
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My first port of call would be an independant surveyor!!! alarm bells are ringing here...






I live in a 2 year old detached home (from new) and have had the builders/site agent/joiner round 8 times to sort what i thought was creaking floorboards in two bedrooms.
The problem is when walking around upstairs in the two bedrooms on the west facing side there are creaks and sometimes cracking sounds,but nothing i couldn't live with .
It's when I'm in either the lounge or dining room which is under these bedrooms. When either my wife or son or even the dog (who is a King Charles spaniel) are in these bedrooms walking. The noises coming from above are really loud .The noises are like loud cracking sounds, especially when the heatings on for some strange reason.
The joiner during his visits has on a conservative estimate put down around 200 screws in these bedrooms along the joist line but it was still as bad as ever.
Finally after 26 months of putting down half a ton of screws in the worst section of the my Bedroom, he along with the site agent decided cut a hatch to do some work and the cracking reduced by 10 fold in that area. Problem solved I thought,just the other offending areas to sort.
The builders are refusing to come back to fix all the offending areas as my 2 year remedial period is up.They've been sorting it for the past two years I cried and when they finally seem to be getting somewhere your not coming back. I had to give it a go myself once the area that was fixed began to creak more loudly. I lifted the hatch were the joiner had cut and looked to see what he'd done and I'd replicate it elsewhere. (he had put in 50mm noggins under the cut lines))
It looks like he's put in 8 wedges (two wedges had fallen out) between the joist ends and the outer frame top and bottom of the west facing wall (I'm no expert at building terminology) as there are gaps there, maybe a 1/4 of an inch.There are no nails or screws holding the joist in position from the bricked side,the wedges wouldn't have gone in otherwise.
I have a horrible feeling it's the same problem all along this wall.looks to me like the joists ends aren't nailed along this side of the house.
Anyone one out there got similar problems or had these problems and fixed it? Any suggestions on which circular saw I should get to cut the hatches if wedging is the only remedy.

PS.The east facing wall has 2 bedrooms also and the floors are fine.
 
The so called two year maintenance period is irrelevant. This is an ongoing problem due to poor workmanship and detailing. My advice is seek quotes to resolve the problem, give the developer the opportunity to carry out the works on the basis that if they refuse you will proceed yourself and send them the bill. Then get the work done and claim from them in the small claims court for the maximum you can get back.

The lesson is you must always put defects and problems with developers in writing. If you have this in writing, also contact the NHBC - or whoever your warranty is with. They will put pressure on them to sort it out - as long as it is ongoing and you have that in writing.
 
Fortunately i've kept every e-mail correspondence with their after sales team. Runs into a few dozen now I look back at them.
I'll get in touch with the NHBC,get a few joiners out and see how things progress.Thanks for the advice John.Much appreciated.
 
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Hi bigt46 did you ever get this sorted? We have exactly the same issue with our 18month old home. 2 new ceilings and hundreds of hours later and no closer to resolving the issue!
 
NEWS FLASH: New houses are built to minimum standards!

Don't like it don't buy it, do your research before you buy a developer built house.
 
I have solved this before by cutting a square out of the floor in the area making noise, then noggin out where the square lines are cut to stop the new joints dipping, then glue and screw the trap back down using gorilla glue. While it is up if any metal straps are visible on top of the joists, nail these down. You shouldn't have to do it, but putting screws in the boards does nothing. Also you reported it in the 2 years period so it is irrelevant that the period is up :D
 

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