New fence professionally installed just not right....help

Have you had a good look around the base of the posts? I'm wondering if he really has put dry mix (ballast and cement) in there. What's in there at the minute might have a bearing on how you try to solve this. As Andy says some pictures would help including pictures of the base of the posts, with any topsoil at the base of the posts scraped back.

This page gives advice on fence installation: http://www.pavingexpert.com/featur02.htm. It would be worth reading that before commissioning or carrying out any more work. As people have already said, lots of people use fast setting postcrete type product, but that doesn't mean dry mix is wrong or won't work.
http://www.pavingexpert.com/featur02.htm

HERTSDRAINAGE2010 said:

Was this a cash job?

Andy

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freddiemercurystwin said:

What's that got to do with it?

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Because if he paid by credit card then the card company could be liable, or maybe he could stop the payment? But by paying cash then the money has now gone, and never to be seen again.

.Has this been sorted yet...sounds like a bodgit and leggit type. He should have used at least 9ft posts (assuming 6ft fence +1ft gravel board =2ft in the ground.)

At the very least he should have reduced your fence down in size to miss this pipe if it couldnt be moved. 6" in the ground is just a **** take and he should be using quick setting mix or proper balast/cement mix at the least.....sounds like it might have to be redone again im afraid ...this time by a pro.

Personally, whenever I have built fences with concrete posts, I don't put the fence panels in until all the posts are set. Putting them in together with the posts is surely asking for trouble as a bit of wind will make the fence panel act as a sail and move the posts?

LeadFarmer said:

Because if he paid by credit card then the card company could be liable, or maybe he could stop the payment? But by paying cash then the money has now gone, and never to be seen again.

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Agree but I don't think that was HERTS angle.