Hi just had the above fitted today through EDF, any hints or tips I should be aware of with it ?
Thanks
Thanks
Ideal logic Combi 30 any tips
- Thread starter RobTi
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As any pro here is likely to be an independent, you may have difficulty finding a lot of help, given that you chose a "big boy" for the paid work.
Just sayin'
Almost certainly a grant-funded install
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Yes grant funded so I had no choice on which one I got
There a basic boiler that will give u hw and heating very easy to work on when fails, your have a warranty so don’t worry.....
Thanks all will just accept it and live with it. The reason for asking was just in case anything was turned on or off in the settings which was advised by people to adjust them
I recently bought a house with one that was about 2 years old. Hadn't been serviced since it was installed, so I had to pay for £120 service by Ideal to reactivate the warranty.
The wait for the service was about 8 weeks, and two weeks before the appointment, it started leaking and the hot water was hot/cold/hot/cold every 20 seconds.
I was a bit concerned that they might argue that the warranty hadn't yet been reactivated, but the engineer was there a couple of days later, problem sorted and service done at the same time.
I know that the heat exchanger often splits, but in this case it was a leak from some joint on the pipework.
Anyway, I don't know how reliable the boiler will be, but the customer service seems OK.
The wait for the service was about 8 weeks, and two weeks before the appointment, it started leaking and the hot water was hot/cold/hot/cold every 20 seconds.
I was a bit concerned that they might argue that the warranty hadn't yet been reactivated, but the engineer was there a couple of days later, problem sorted and service done at the same time.
I know that the heat exchanger often splits, but in this case it was a leak from some joint on the pipework.
Anyway, I don't know how reliable the boiler will be, but the customer service seems OK.
I hope that is one of the newer ideal boilers with the stainless steel heat exchanger, I'm on my third cast aluminium one in 10 years. I've also had 2 replacement secondary heat exchangers fitted due to jet engine like noise when running the hot water. I believe the new stainless ones are less problematic. Before the discussion comes up again no amount of arguing would convince Ideal that they should have lasted longer ( & they were bl**dy expensive to replace including their fees).
If you've gone through that many of both heat exchangers i would suggest the issue is with your system and the quality of the water rather than the boiler itself.
The last Ideal engineer that came told us the newer boilers had stainless heat exchangers & that the cast ones failing was not a problem with them, so I was just passing on that info.. Why do you say I was lucky that he did not take a water sample?Logic boilers don’t have stainless heat exchangers. And it sounds like you have been very lucky that the service engineer hadn’t taken a water sample.
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No he didn’t. As I could go in and pick a brand new logic off the shelf and it would have s cast aluminium heat exchanger.
All Logics being produced have a cast hex. And if he had taken a water sample you wouldn’t have had 2 of each thing as the dirty water causing it would have caused them to not fix it unless you had system flushed properly.
I don't know what your problem is, but I am not a liar. That is what I was told, whether it was true or not I cannot say. I also cannot comment on, whether they would have fixed it or not but the first time it was done under warranty & the second time I paid. Neither time was dirty water in the system mentioned. Given that you were not involved in either of these repairs I would suggest you think twice before calling anyone a liar. I would also draw you attention to this http://idealboilers.com/installers/products/boiler-range which clearly states that the later models have stainless steel heat exchangers.
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