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- 25 Apr 2018
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Hi,
Moving on from my Enforcer issues, which are now solved thanks to this forum, I decided to check my Yale HSA6500 which I used on a garage I have to make sure the dial out worked. This garage is located not far from where I live so I needed a cheap and cheerful alarm that would ring me in the event of an intrusion.
I triggered the alarm, all the sirens went off, the panel showed the usual "ALARM ALARM ALARM ALARM " messages,but my phone and two other programmed into the device did not ring or inform me of an alarm activation.
So here is what I did to try and fix the issue...
1) Checked the signal strength, this came up as a 7, 9 being the best, so all good.
2) Reset the GSM from the menu and rechecked the signal strength, again a 7, so all good.
3) Re entered all the telephone numbers, two mobiles and one land line, triple checked they were correct, so all good.
4) Re-recorded my alarm message.
5) Did a test dial from the panel to my mobile and my mobile rang. When I answered the call I got the pre recorded message, so all good.
6) I then dialled into the panel from my mobile following the Yale procedure. I could set and unset the alarm etc. so again all good.
7) I then armed the system, waited maybe 10 seconds after the alarm had set, then activated the alarm by walking past a PIR. Then alarm went off, all the sirens went off, the panel showed the usual "ALARM ALARM ALARM ALARM " messages I waited at least 30 seconds before disarming the panel so to give it a chance to dial out, but my mobile phone and two other programmed telephones did not ring. And I have no idea why??
8) After resetting the alarm I looked at the triggering event, which was the PIR I walked past and scrolled down the panel menu to see what telephone numbers were dialled, and none had been. There was a message something like (I stupidly did not write it down) " Not contacted..."
9) I am using an EE 4G pay as you go SIM card.
thanks
Mark
Moving on from my Enforcer issues, which are now solved thanks to this forum, I decided to check my Yale HSA6500 which I used on a garage I have to make sure the dial out worked. This garage is located not far from where I live so I needed a cheap and cheerful alarm that would ring me in the event of an intrusion.
I triggered the alarm, all the sirens went off, the panel showed the usual "ALARM ALARM ALARM ALARM " messages,but my phone and two other programmed into the device did not ring or inform me of an alarm activation.
So here is what I did to try and fix the issue...
1) Checked the signal strength, this came up as a 7, 9 being the best, so all good.
2) Reset the GSM from the menu and rechecked the signal strength, again a 7, so all good.
3) Re entered all the telephone numbers, two mobiles and one land line, triple checked they were correct, so all good.
4) Re-recorded my alarm message.
5) Did a test dial from the panel to my mobile and my mobile rang. When I answered the call I got the pre recorded message, so all good.
6) I then dialled into the panel from my mobile following the Yale procedure. I could set and unset the alarm etc. so again all good.
7) I then armed the system, waited maybe 10 seconds after the alarm had set, then activated the alarm by walking past a PIR. Then alarm went off, all the sirens went off, the panel showed the usual "ALARM ALARM ALARM ALARM " messages I waited at least 30 seconds before disarming the panel so to give it a chance to dial out, but my mobile phone and two other programmed telephones did not ring. And I have no idea why??
8) After resetting the alarm I looked at the triggering event, which was the PIR I walked past and scrolled down the panel menu to see what telephone numbers were dialled, and none had been. There was a message something like (I stupidly did not write it down) " Not contacted..."
9) I am using an EE 4G pay as you go SIM card.
thanks
Mark