New tiles in bathroom door height

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Phoned up the sales rep this morning and he said it sounds like work needs to stop. He is contacting the area installation manager to come round asap begining next week. I will prob tell the builders not to come on Monday. Have send email to him with photos and will follow up with a recorded letter on Monday to head office.

Here is a link to a video of the work so far


I actually think I could if done better than this
 
Think they realised they have wrote off the bath , is pointless to plumb in after missing with the taps .
90 bend lol deserves a yeha
Soil pipe looks like it runs through the bottom of the cabs , obviously is a problem as the toilet not yet working .
Lowering the ffl will mean tile lines are high etc Bath line high , cab line high
820mm approx finished counter height from ffl bathroom caninets
Ouch
If is going to be delays id at least ask them to find some way to fit the loo for now .
Although ive seen a lot worse , struggling to decide which trade background your bathroom fitter is actually from .
 
Did you insist the tile line was to follow the cabinet line with a full tile ?
He did not set out to show you the 50mm slither around the bath .
I dont understand the cut at bath level is not right .
A Bath line 510mm high standard from ffl , can tweak a bit .
So would be a full tile around the bath , full tile down & roughly 200 cut to floor .
Next tile up would take you to 810mm ish which is ok cabinet height , so with bit of tweaking could line the worktop with the grout line ?
Next tile jus over 1200 which is approx half , usually falls nice cut to ceiling also .
 
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I asked for it to be one tile along the worktop before they started. I was not told about the slither until the very end. Think it was one of the last bits tiled. I am obviously not a tiler so I had not idea there would be such a big skirting, or told where the full tiles would be. Obviously at 1800 telling me about it is a bit late in the day and should of been mentioned at the start. I would if probably said otherwise. Maybe they hadn't thought about it?

Wickes area installation manager coming round monday and the sales rep has photos and the video which he agrees with my concerns. The area manager had been here early last week to show his precence. Heard him going on about the builder has no first aid kit, accident book, masks and fire extinguisher. Builder went out to go get some from a shop straight after. Alarm bells should of started then. Sales rep going to contact the builder to tell him not to come in on monday due to customer complaint. Any real key points to highlight when they come round?

Thankfully they haven't touched my electrics yet...

Thanks
 
I asked for it to be one tile along the worktop before they started. I was not told about the slither until the very end. Think it was one of the last bits tiled. I am obviously not a tiler so I had not idea there would be such a big skirting, or told where the full tiles would be. Obviously at 1800 telling me about it is a bit late in the day and should of been mentioned at the start. I would if probably said otherwise. Maybe they hadn't thought about it?

Wickes area installation manager coming round monday and the sales rep has photos and the video which he agrees with my concerns. The area manager had been here early last week to show his precence. Heard him going on about the builder has no first aid kit, accident book, masks and fire extinguisher. Builder went out to go get some from a shop straight after. Alarm bells should of started then. Sales rep going to contact the builder to tell him not to come in on monday due to customer complaint. Any real key points to highlight when they come round?

Thankfully they haven't touched my electrics yet...

Thanks
Guessing key points would be
1 , Whats wrong with the job a,b,c,d etc
2, What you want doing about it
3, When you want it doing by , a date , a reasonable time period .

Hopefully the other Wickes staff are professionals and get it sorted early without you having to get all formal .
Is only 5 days into the job maybe can still turn it around in a reasonable time period .

How long is leaving a family without a working bathroom , reasonable ?
Let us know how you go
 
Will do thanks for your help.had the builder saying he had a call from from Wickes and he wants to come round and make everything right but have said no as we want Wickes to inspect before he touches anything. He wants his tools back though which is awkward. Think he wants to get here before wickes. Obviously he can have his tools back.not an issue.

Luckily we have a downstairs toilet still in use but the shower and bath out of use is an issue. Think I might use the bath though. Got an 8 and 5 year old so it's quite difficult.
 
Will do thanks for your help.had the builder saying he had a call from from Wickes and he wants to come round and make everything right but have said no as we want Wickes to inspect before he touches anything. He wants his tools back though which is awkward. Think he wants to get here before wickes. Obviously he can have his tools back.not an issue.

Luckily we have a downstairs toilet still in use but the shower and bath out of use is an issue. Think I might use the bath though. Got an 8 and 5 year old so it's quite difficult.
Hmm not sure how you stand refusing to let the original builder back and a chance to rectify things .
Is not like its gone on for unreasonable amounts of time or he was offensive .
Its possible he had a bad week & has a spare bath in his toolbox .
In order to keep yourself clean in all of this the chance for the builder to return to rectify should be given .
Would also give you chance to call a meeting of all sides 3 from wickes and yourself in the same room to discuss the job
 
Not saying I don't want him to continue but I want Wickes to look at the work first. Had a great install with the kitchen 18 months ago so have faith in the company. Some of the benefits using wickes is that you don't have to reference tradesman check qualifications etc. You expect their contractors to maintain building regs and maintain quality for Wickes brand. The closer a hash gets to completion the harder it will be to resolve as it will then be functional as a bathroom. It will also mean more of the inventory will be modified/cut.

Paid a lot for the Wickes dry fit and then the same price again for builder specialist works.

Will see how it goes next week.
 
One quick question, the hot water is via a gravity fed stored hot water tank. System boiler in the loft. Bathroom on first floor, Stored hot water tank on same floor, cold tank one floor up in loft.

Should they of fit full bore isolation valves. The hot water in the bathroom was never that great. The valves they have fitted look standard restrictive?

Should I be asking for a swap? I am assuming the arrow should be correct direction as well?

Thanks
photo5776371078136967515.jpg
 
transfer your last question to plumbing forum.
 
One quick question, the hot water is via a gravity fed stored hot water tank. System boiler in the loft. Bathroom on first floor, Stored hot water tank on same floor, cold tank one floor up in loft.

Should they of fit full bore isolation valves. The hot water in the bathroom was never that great. The valves they have fitted look standard restrictive?

Should I be asking for a swap? I am assuming the arrow should be correct direction as well?

ThanksView attachment 153708
Yes is important to have the arrow in the right direction .
Hard to say regarding flow of hot water in the bathroom without having seen for myself Basics would be to ensure you purchased low pressure taps etc is important .
 
Quick update... Builder came round accepts all responsibility.ordered new bath and tiles and rip all out and start again. Wickes also came round and agreed. They said to give him one chance to put it right and the area installation manager will be making regular visits throughout. The original builder subcontracted the job out before and this time he, the appointed Wickes installer will be doing it.

We keep updated but thanks to all for advice. I got a lot of extra from the plumbing forum.

Wow it really was that bad.
 

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