For those with a Heatline c 24 boiler, please be aware of an issue with the water drain pipe (I am a layman so perhaps not the correct name) we had an issue with the boiler failing to stay alight for heating and hot water for a few seconds. Turned out after taking it apart that the condensed water outflow hose was completely blocked with rotten metal as the base of the pipe that the rubber hose connected had perished. Fortunately the plumber managed to fit in a piece of copper pipe to replace it and moulded some Evo Stik metal putty (something I suggested) which stands heat up to 150 degrees. It seemed to work but I was told this wouldn't be a permanent solution . I am just shocked that a metal pipe on a 8 year old boiler should rot so quickly. Very poor design and the cost of a replacement tank would be over £400 which seems excessive. I was advised that perhaps budget for a new boiler like a Glow worm as parts are very cheap. Just a bit gutted as the Heatline is pretty much mint condition in all other areas as we keep it serviced every year. The only thing it does do is run at maximum bar when heating is on but no longer drops below the lowest bar threshold like it used to.
Heatline boiler warning
- Thread starter DIY67
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You get what you pay for - you can't expect top notch design and durability from the cheapest boiler on the market. Saying the main water section is pretty much shot but it's in mint condition otherwise is a bit like saying your car is in mint condition apart from the engine not working properly. How often have you had it serviced? That bodge repair won't last very long at all incidentally - condensate eats through copper pretty quickly.
Glow-worm and Heatline are the same company, make of that what you will, although they tend to use plastic rather than metal components now. Plastic is cheaper to make, so parts are cheaper, but ask yourself whether plastic and rubber pipes and components really belong in a boiler?
Glow-worm and Heatline are the same company, make of that what you will, although they tend to use plastic rather than metal components now. Plastic is cheaper to make, so parts are cheaper, but ask yourself whether plastic and rubber pipes and components really belong in a boiler?
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Clearly not very well serviced if that pipe had blocked up - it should be removed and cleaned to keep it clear. Equally your fluctuating pressure issue should have been addressed as part of a service - a good service on these should last 45 minutes to an hour.
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Well even the best engineers overlook some things. To be fair, I have a certificate and he came from the rated people site with excellent reviews. Why are plumbers here so cynical ? I very much doubt the hose check would be on anyone's agenda on a service and to be fair, it has been an excellent boiler for the last 8 years. I have known big makes like worcester and Baxi last only 3-5 years with some people.
Is your plumber gas safe registered....because that temporary repair is a total bodge and he'd have to be a complete idiot to leave a boiler like that.
There's only 2 options...either replace the secondary heat exchanger (recuperator) or issue a waning notice and stop using it.
This might be the one...get him back to repair it properly.
https://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=D003201298&_sacat=0
Don't even consider refurbished or secondhand.
Rated people and any other recommendation site is absolutely no guarantee of quality and compliant work...how can customers possibly know if their boilers been installed to regulations.
Being cheap and normally sold through builders merchants most Heatlines are illegally installed.
There's only 2 options...either replace the secondary heat exchanger (recuperator) or issue a waning notice and stop using it.
This might be the one...get him back to repair it properly.
https://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=D003201298&_sacat=0
Don't even consider refurbished or secondhand.
Rated people and any other recommendation site is absolutely no guarantee of quality and compliant work...how can customers possibly know if their boilers been installed to regulations.
Being cheap and normally sold through builders merchants most Heatlines are illegally installed.
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The copper pipe wont last with condensate, it will rot it away
The repair is a bodge and non compliant with gas regs. Was he registered?
What else could he do as we were freezing without hot water and heating ? He wanted to get it up and running. I don't want to get him in trouble but will order the part poff Ebay and get it installed. The only thing is that the part on Ebay has 2 pipes, when in fact mine has one.
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