Texacom Elite 64 Wireless

Alwaysworking · 20 Jan 2019

Help if you don’t mind guys...
Have fitted loads of wired alarms and decided to upgrade mine to the above, really can’t be much to it, so I thought.

Installed panel, went through all the checks with pir/ locations, eventually found what the small lead with the keypad was for, just cannot get the keypad to learn, it keeps telling me that ‘No Ricochet Found’, no idea what’s going on.

The commissioning link is set over the two pins?

Anyone help on this and thanks for your time

AW

Alwaysworking · 20 Jan 2019

Okay, done exactly what I’ve been doing and it’s now registered.

Alwaysworking · 20 Jan 2019

Another quick one if you don’t mind. Can I add devices at a later date from the user menu or do I need to enter engineering mode. Thanks

Handymanjo · 20 Jan 2019

Engineering.

Alwaysworking · 21 Jan 2019

Hard going this, should have stuck with Risco.
Can anyone tell me how:
I alter the exit time,
Does the external bell have to go on a specific zone
And any idea why the app is now saying this is currently disabled.

Thanks for any help.

sparkymarka · 21 Jan 2019

Exit time in area settings
App ....wrong user code ?

Alwaysworking · 21 Jan 2019

sparkymarka said:
Exit time in area settings
App ....wrong user code ?

Thanks for the response, I’ve tried the other user codes on the system and none of them work, it still sends the notification when I work on it, just won’t allow me to use the app.

scott1980 · 21 Jan 2019

Try logging into the app with the engineer code (this should always let you in) then check that the "Use App" button is enabled for each user in the Manage Users section.

Alwaysworking · 21 Jan 2019

scott1980 said:
Try logging into the app with the engineer code (this should always let you in) then check that the "Use App" button is enabled for each user in the Manage Users section.

Okay, that worked but only gave brief time then said failed to log in, ensure you are using the correct code.

scott1980 · 21 Jan 2019

Is this an Android phone by any chance? I presume you're able to log in using the engineer code without any problems but the user codes are causing a problem? You could try going into the app as engineer again then do a "sync panel", especially if you have changed any data/codes since the app was initially setup.

Alwaysworking · 21 Jan 2019

scott1980 said:
Is this an Android phone by any chance? I presume you're able to log in using the engineer code without any problems but the user codes are causing a problem? You could try going into the app as engineer again then do a "sync panel", especially if you have changed any data/codes since the app was initially setup.

iPhone and the sync seems to have sorted that one, thanks for your help. Do you know if the bell box needs to go on any specific zone? Cheers

scott1980 · 21 Jan 2019

Apple is generally pretty stable, I have problems with my S8 using the Connect app slide buttons. It seems to take a few attempts to get it to remember the settings but my work iPhone is fine.

Don't think it matters which zone the wireless bell box goes on to, I've never fitted one though if I'm being honest.

secureiam · 21 Jan 2019

It doesn’t but I tend to put wireless keypads early and bells late and detectors after the keypads

Alwaysworking · 23 Jan 2019

Thanks again, back on it this evening, can I ask if removing the keypad allows me to enter engineering mode to save me having to remove the panel lid?

sparkymarka · 23 Jan 2019

Why do you have to remove panel lid ?

diynot

If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.

Select the supplier or trade you require, enter your location to begin your search.

Are you a trade or supplier? You can create your listing free at DIYnot Local

Texacom Elite 64 Wireless

Similar threads