Quite so.there are periods of high demand, and there are periods of high supply, not necessarily at the same time. Managing load is easier and cheaper than managing supply, especially when you have remote reading and control of meters, and a contract that permits you to vary prices and availability.
One can but presume that most consumers would like to have a reliable (continuous) and adequate electricity supply, and one would hope that at least the more intelligent/thinking amongst them would understand that, as the balance between total demand and total supply gets more tight, that 'management of the load' (which, as you say/imply, is partially facilitated by 'smart' meters) is (unless/until generation and distribution capacity is substantially increased) the only way of safeguarding the reliability and adequacy of their supply - yet so many people seem to disapprove of and/or fear the use of smart meters for this purpose. Those who object to smart meters do not seem to offer any alternative solution for the short-/medium-term.
'Smart' meters, per se, are only of pretty limited value in terms of 'management of the load'. All they can really do (short of periodically disconnecting the entire supply) is implement TOU billing, in the hope that that will persuade people to shift some usage from high- to low-demand times of day (and/or take steps to reduce their total usage).
Any more sophisticated 'management of the load' would require very widespread deployment of new (and probably quite expensive) technological kit and creation of a complex infrastructure, and is surely not going to happen for many decades (if ever)? In the meantime, about all one can do is to try to persuade consumers to modify their energy usage, by making it in their financial interests so to do - depending on one's viewpoint/politics, one can regard that as either a financial stick or a financial carrot.
Kind Regards, John