Salus wireless thermostat not transmitting (No flame showing

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Hi new to this so apologies if I get things wrong.
Ive had a salus wireless thermostat for a couple of years now without problems.
Gone to put the central heating back on and the thermostat back on and it was not transmitting a signal ie no flickering flame on the display. I've changed the batteries for new Duracell rebooted both the transmiter and the receiver. Reset the transmitter but still no flame showing. Any ideas please?
 
Not sure of the model but here's I picture
 

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try manually turning the thermostat to minimum (usually 5 Degrees) leave for five seconds then turn to Max leave it for 10 seconds and see if they bind again
 
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Failing that the thermostat has a reset button you press with a pen which will totally reset it
 
Thanks I’m out at the moment but will try as soon as I get home
try manually turning the thermostat to minimum (usually 5 Degrees) leave for five seconds then turn to Max leave it for 10 seconds and see if they bind again
fantastic that did the trick. Thanks very much I appreciate it
 

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